We react by resolving the issues we can duplicate, and adding features
that are requested. Don't read anything into our lack of response other
than the fact that there are several email lists to monitor, facebook
and twitter feeds to respond to, support email to filter through, and
each of our own personal emails to maintain. Steve and I are also
answering phone calls all day, and maintaining apps, documentation, and
other projects, and our developers are working hard throughout the day,
often working on issues based on the feedback that we provide them. We
keep very busy making sure that we try to meet the needs of as many
people as we can. So don't take a lack of response personally. Trust
that each message is read and contemplated, and we're working hard at
polishing this beta so it's ready for an official release.
Thanks,
Aaron
On 11/13/2012 10:15 AM, Morné van der Merwe wrote:
There is something in this discussion that frustrates me a bit. The staff at
GW Micro is now dead silent. Do they follow this thread? It is good and well
that they use a "guess what" initiative to tell us all about the nice
upcumming features. But now that we are discussing the problems, they are
silent. Am I just grumpy or what? But I take it from myself: if I am a
developer of a product and there are complaints, I would react.
Kind regards
Morne
-----Original Message-----
From: Crabb, Nolan [mailto:[email protected]]
Sent: Tuesday, November 13, 2012 4:40 PM
To: James Mannion; GW-info
Subject: RE: Well browse mode is still a mess
I've had similar issues with this. Numerous sites where browse mode simply
doesn't behave at all--stops speaking completely. It actually seems worse
to me with the beta 2 than it did in 7. Sorry to be such a jerk about this;
I don't mean to be. But I know I have a problem when I actually yearn for
the uncomplicated days of tapping Enter every time I had to type something.
I realize I need to be more specific regarding which sites are problematic,
but so many of them are that I really don't know where to begin. I can't
always tell whether browse mode is on or off, so I wind up banging Control+A
more than I ever did before the improvements.
This is doubtless operator error on my part or some silly setting I've
created that few if anyone else has, but it's perplexing, to say the least,
and frustrating at most.
Nolan
Nolan Crabb
Director of Assistive Technology
The Ohio State University
281 W. Lane Ave., Columbus, OH 43210
(614) 535-7174
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--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
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