Catherine,

You seem particularly knowledgeable with HP computers and utilities.  Have you 
found a way using accessible Windows utilities to 
create the equivelent of the HP Recovery Disk?  I have found the recovery disk 
creation process somewhat accessible with Window-
Eyes, but have yet to get the process to complete on two different machines.

Best regards,

Steve Jacobson

On Wed, 10 Apr 2013 20:47:13 +0000, Katherine Moss wrote:

>Well, if you are not running programs that have been developed to work with 
>Office via Office and .net integration, you don't 
need VSTO runtime 3.0.  You do need it however, if it was a component of the 
accounting program you're using, which it sounds like 
it is if you say that Office 2010 is required for it, so I'd recommend you 
leave it.  VSTO runtime is there to support office 
integration with .net; in some scenarios, there are programs that plug into 
office that are written in .net, and so your 
accounting software just might have a component like that.  And if you are 
running office 2010, then you do not need office 2000.  
And anything that is prefixed with "HP" can probably go too since most of them 
are OEM-based applications that can perform the 
same functions as most windows utilities, but they are normally inaccessible 
clones of these utilities, and then if you find that 
something doesn't work after uninstalling one of these, it is always there on 
HP's site for you to put back in; I've had to do 
that numerous times after accidentally removing what I thought was bloatware 
that actually wasn't.  But in terms of buying a new 
computer, my advice is still to do it over the phone that way you do not get 
useless crap that you do not want; HP should honor 
your customization requests if you go the customization route.  And another way 
to go is to buy their business-focused computers 
(normal users can purchase them regardless of their branding), and that way you 
are more likely to have more customization rights.  
So that's something to think about.  

>-----Original Message-----
>From: Shannon [mailto:[email protected]] 
>Sent: Wednesday, April 10, 2013 2:23 PM
>To: [email protected]
>Subject: RE: How to determine bloat ware? was: Thoughts on Window-eyes 
>Stability

>Katherine ,
>Well I wasn't blaming the screen reader but... I bought a new computer because 
>of all the problems I was having running Computer 
Ease (accounting program), and office 2010 on an xp machine with WE 8.0. I was 
told that possibly that my system was just not big 
enough to run all three programs at the same time. So I got a bigger faster 
one. 
>The problems didn't go away. I was blaming the computer but... I didn't have 
>nearly the problems I am having with 7.5.4 on xp 
with the accounting program and Office 2000.  I have to use the Office suite 
2010 to work with the accounting program. The  two of 
them connect. I am suspecting everything of interfering with my screen reader. 
That is why I am targeting non necessary programs 
and add-ins. Even one of the first things GW says is to turn off GW apps and 
start them one at a time to see if one of the Add-ons 
of GW is causing the problem. So I don't think it is too far to think that 
someone else's extra stuff might be tossing GW and WE a 
curve ball.

>I already have the computer and don't have the opportunity to tell HP not to 
>install some of its stuff. So now I have to find out 
what is a "Real"
>program or just that fluffy stuff. If I am not using it or will ever use it 
>then it can go. I am smart enough to know that I 
don't have to have the games package but what about that, "visual studio tools 
for the office system 3.0 run time"? I have no idea 
what that is or what it does and if it is part of MS Office and is needed to 
make a part of the program work.

>This thing hasn't behaved as it was supposed to from day one. 
>Now is that because the operator "ME" has never used windows seven or is not 
>too good with office 2010 or is  There an issue on 
this particular machine with conflicting programs? I don't know. 
>I have to have WE to play this game so I am leaning on the computer being 
>wrong... but it is entirely possible that the screen 
reader has a problem given the feedback on this list. 
>I can look at the things that the WE manual says that should be happening in 
>Outlook and then try it in my case and the behavior 
is not as advertised. So which one is the culprit?? The manual says one thing 
and reality is different. So is Outlook goofed or is 
WE?

>Again back to the Outlook Add-ins and maybe the same is happening in Word too? 
>I don't know.
>Respectfully
>Shannon


>-----Original Message-----
>From: Katherine Moss [mailto:[email protected]]
>Sent: Wednesday, April 10, 2013 12:42 PM
>To: [email protected]; 'Vaughan Dodd'
>Cc: [email protected]
>Subject: RE: How to determine bloat ware? was: Thoughts on Window-eyes 
>Stability

>You have to know each and every program on your machine and what it does if 
>you want to do that.  You have to become more 
technical if you want to be accurate about it.  Your best bet is to look up 
everything that you see under add remove programs in 
the control panel and find a site that will tell you what they do.  But your 
best avoidance of bloatware is to customize your 
machine at order time like Dell does; you can select no Antivirus, no extra 
junk, and no all that if you want.  But you have to 
take the time to do it; don't just go for the cheap stuff or else you won't get 
the chance to customize and you will be locked 
into certain things for at least a year or more.  So for instance, if buying a 
Dell, and you don't want their stupid antivirus 
trial subscription instead choosing to use your preferred application, either 
order your computer by phone and tell them 
specifically what you want and don't want or use the site, then they will honor 
that.
>So, you avoid bloatware by not having the company install it in the first 
>place.  Talk to the company and discuss what you want 
and don't want, and then you will be fine.  And this also sounds like a case of 
"blame the screen reader for all your problems".  

>-----Original Message-----
>From: Shannon [mailto:[email protected]]
>Sent: Wednesday, April 10, 2013 10:54 AM
>To: 'Vaughan Dodd'
>Cc: [email protected]
>Subject: How to determine bloat ware? was: Thoughts on Window-eyes Stability

>Vaughan and all,

>I am having many of the same issues and complaints with this release of WE on 
>my new windows 7 64 b machine.

>I would love to investigate the solution of removing the "Bloat ware" from 
>this machine. However, I don't know what is and what 
is not bloat ware.
>How do you tell what is and what is not important to the functioning of your 
>machine?
>Thanks.
>I am also in the process of learning how to get rid of ADD-ins that I don't 
>need as well. I keep getting the message that Outlook 
is not responding and
>frequently      get a message that Outlook failed to start the last time.
>Would I like to open it in safe mode? Some functionality will be lost in this 
>mode but it will allow you to trouble shoot the 
problem.

>A few google searches on this topic have indicated that there may be add ins 
>that are causing the problem. I also don't know 
which of these add-ins are necessary to the functioning of the program.

>If anyone has any ideas of how to determine which programs and or add ins are  
>important I would love to learn about them.
>Thanks
>Shannon

>-----Original Message-----
>From: Vaughan Dodd [mailto:[email protected]]
>Sent: Tuesday, April 09, 2013 4:29 PM
>To: 'Tony C'; '[email protected]'
>Subject: RE: Thoughts on Window-eyes Stability

>I can certainly testify to the success of removing manufacturer's junk from 
>the Windows install, and Window-eyes apps like the 
infamous insert key definitely find the virtual rubbish bin,  but I think it 
unfortunate and a statement about poor quality 
control if Window-eyes apps, particularly those endorsed by GW Micro, are 
flaky.  In defence of Window-Eyes apps however:
>the fact that those which are not wanted can be removed is a very useful 
>feature; assuming that the install should put them in by 
default is also probably a good thing.

>Vaughan.



>-----Original Message-----
>From: Tony C [mailto:[email protected]]
>Sent: Wednesday, 10 April 2013 12:30 a.m.
>To: [email protected]
>Subject: Re: Thoughts on Window-eyes Stability

>Hi,
>Since I've made sure not to have any unnecessary aps running or add-ons in IE 
>I seldom ever have a crash. I haven't changed to IE 
10 yet because we all know that Microsoft releases stuff before the buggs are 
worked out. They save a lot on Beta testers by doing 
this and letting the End Users do the Beta testing.<Grin>. Also, If you have 
things such as Del "help" and other priority software 
in you PC a lot of times they cause issues with any screen reader. I removed 
all the Del programs from my programs list and it 
greatly improved the performance.
>Tony


>-----Original Message-----
>From: Dave Bahr
>Sent: Monday, April 08, 2013 11:32 PM
>To: gw-info
>Subject: Re: Thoughts on Window-eyes Stability

>I guess I don't quite get that feeling. They're doing all the things they can 
>and...I really don't have a lot of stability 
problems here. I am running
>8 gb of ram on one laptop and 16 gb on another. I still have issues but not a 
>lot of crashes, famous last words. I guess it's a 
matter of the software I use, and the kill win-eyes app is a very useful one if 
we does crash. re:
>error reports and information from gw, well, it's a small company.

>I'm not saying these things to fully defend gw, every software company has 
>their issues, this has just been my personal 
experience. I just tend to try one solution at a time and think of where the 
problem might be, where's the glitch. It's a puzzle.

>just my thoughts,
>dave
>On 4/8/2013 7:20 PM, Loy wrote:
>> I am having numerous stability problems with my main computer at home 
>> and it seems to be related to IE, but I don't seem to be having the 
>> problems on another computer I have. I have sent numerous error 
>> reports to GWMicro and Aaron said they were put in a cue and would be 
>> looked at.He also said a new maintenance update would be coming out 
>> soon. Sure hope they will be able to find the cause and fix it, I've 
>> got a
>lot invested in Window Eyes.
>> ----- Original Message ----- From: "Vaughan Dodd" 
>> <[email protected]>
>> To: "'DebandCori'" <[email protected]>; 
>> <[email protected]>
>> Sent: Monday, April 08, 2013 9:03 PM
>> Subject: RE: Thoughts on Window-eyes Stability
>>
>>
>>> Whilst I am satisfied that I have improved the stability of my home 
>>> pc, I do have issues at work and I think that Deb - you have 
>>> summarised how it seems very succinctly.
>>>
>>> GW has lost its sharp customer focus; it used to be active in 
>>> describing how things work and why they don't.  Doug was very good in
>this regard.
>>> And yes: it is true that there are many thousands of pcs, with many 
>>> thousands of variations, running many thousands of copies of Window-eyes..
>>> But we are lacking the reassurance from GW Micro that efforts are 
>>> being made to fix problems, and/or that there are workarounds which 
>>> they might wish to share with us.
>>>
>>> We are at the point where needed new features cannot reasonably 
>>> happen if there are instability issues which are proving complex to
>resolve.  Thus:
>>> my often requested enhances to braille support may well once again 
>>> fall off the priorities list.
>>>
>>>
>>>
>>> Vaughan.
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: DebandCori [mailto:[email protected]]
>>> Sent: Tuesday, 9 April 2013 11:43 a.m.
>>> To: Vaughan Dodd; [email protected]
>>> Subject: RE: Thoughts on Window-eyes Stability
>>>
>>> Vaughn and all: I too, at work, at Citibank, have had a lot of the 
>>> same issues.
>>> It is as if the Window-eyes folks, and the Sawgrass developers, and 
>>> my employer are not in sync with one another.
>>> I have a lot of focus issues where things change by themselves 
>>> without warning, and, again, I am getting the 3 beep crashes again.
>>> I am not a happy camper either.
>>> Deb
>>>
>>>
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