Hi Rick, ] Chase.com is working fine here. I've been a chase customer for years and I find their site one of the most accessible and easy to use out there! I just logged in and checked my account balance to make sure it was still working.
Bob, K8LR, [email protected] ----- Original Message ----- From: "Rick Jarvis" <[email protected]> To: <[email protected]> Sent: Friday, April 12, 2013 4:50 PM Subject: Re: Chase.com no longer working with Window-eyes and IE Hello Rick here and I am having the same problems with Chase banking. I have been using their web site with internet explorer for many years with no problems at all. Now after I log in win eyes slows down and I can only tab from link to link. I cannot get a balance of my account or arrow around at all. Does anyone know if Chase is going to fix this problem, or is it a win eyes problem. I had been using their website with win eyes 8.1 and windows 8 for several weeks and now in the past 2 weeks I am unable to use it. Thanks Rick On 4/8/2013 6:31 AM, Craig Werner wrote: > Don't we both mean "insert backslash?" <smile> > > Craig > > On 4/7/2013 11:26 PM, net bat wrote: >> that's insert enter to refresh the browse mode. i have to do this all the >> time after browse mode is turned back on. >> >> -----Original Message----- >> From: Craig Werner >> Sent: Sunday, April 07, 2013 3:07 PM >> To: GW Micro (List) >> Subject: Re: Chase.com no longer working with Window-eyes and IE >> >> Bob, I don't have a Chase account, but did you try a "screen refresh" >> using "Control-backslash" after invoking Compatibility Mode? I'm >> guessing you probably did. >> >> Craig >> >> On 4/7/2013 5:59 PM, bob jutzi wrote: >>> Thanks a lot for notifying Chase and yes, Compatibility mode was one of >>> the first things I tried before emptying Temp files, resetting IE, and >>> finally doing a Refresh of Windows 8. >>> >>> On 4/7/2013 5:35 PM, Bill Belew wrote: >>>> Bob and other Chase dot com users, >>>> >>>> I just spoke with an online tech support person at Chase, and she >>>> asked me >>>> to find the blue thing that looks like a page ripped in half to put >>>> the site >>>> in compatibility mode. I let her know that that was absurd to ask a >>>> blind >>>> person to look for a blue picture on the page. She then ask me to >>>> get a >>>> sighted person to look at the screen and I let her know that there >>>> was no >>>> sighted person around and that many blind folks would have the same >>>> situation. She eventually told me to use the tools menu to turn on >>>> compatibility mode, which I did. That had no affect on the page. I >>>> could >>>> still tab from link to link, but nothing else would read with the >>>> arrows and >>>> control shift a would not do anything to browse mode. They had >>>> already >>>> received other reports of this problem and she said that she would >>>> give the >>>> web developers my feedback. She also wanted me to download firefox, >>>> but I >>>> don't want firefox on this computer and refused to do so. I can still >>>> access my accounts via the Chase app on my iPhone, but I prefer to use >>>> Internet Explorer 10 to do my banking. >>>> >>>> Bill >>>> >>>> >>>> -----Original Message----- >>>> From: bob jutzi [mailto:[email protected]] >>>> Sent: Sunday, April 07, 2013 2:00 PM >>>> To: [email protected] >>>> Subject: Re: Chase.com no longer working with Window-eyes and IE >>>> >>>> What happens is I have Brose Mode available on the logon screen; >>>> however, >>>> after clicking Login button, Window-eyes will speak the normal >>>> "downloading >>>> page" when arrowing up and down but I will eventually completely lose >>>> Browse >>>> Mode. Using the CTRL-Shift-A hotkey to turn it on only results in >>>> that >>>> stupid System ding and no Browse Mode. At least Firefox will do the >>>> job for >>>> now, but still rather frustrating. >>>> >>>> On 4/7/2013 4:55 PM, bob jutzi wrote: >>>>> OK, went through the verification stuff like normal but still no >>>>> browse mode after logging in on my desktop running Windows 8 and 8.1 >>>>> of Window-eyes. No Browse Mode issues on my netbook running >>>>> Windows 7 >>>>> and Win-eyes 8.1. This makes no sense. >>>>> >>>>> >>>>> On 4/7/2013 4:37 PM, bob jutzi wrote: >>>>>> It's been a few hours so will give it another shot. >>>>>> On 4/7/2013 3:44 PM, Roger Behm AIS wrote: >>>>>>> Hi Bob, >>>>>>> >>>>>>> I have a chase credit card account and use window-eyes 8.1 all the >>>>>>> time and it works just fine. >>>>>>> >>>>>>> I just went online this afternoon to chase.com and logged in and >>>>>>> accessed my account just fine using Window-eyes 8.1 and xp internet >>>>>>> 8 and tried it on my windows 7 ultimate with window-eyes 8.1 and it >>>>>>> works just fine. >>>>>>> >>>>>>> Remember, if you delete your cookies, chase then makes you go >>>>>>> through a number of steps to authorize that computer to log in >>>>>>> under >>>>>>> your users name and password, I find it frustrating that they make >>>>>>> you do that on every computer you use to access your account. >>>>>>> >>>>>>> They claim for security, but if you delete your cookies, then you >>>>>>> must expect to do this authorization again! >>>>>>> >>>>>>> Regards, >>>>>>> Roger Behm >>>>>>> >>>>>>> >>>>>>> >>>>>>> At 02:06 PM 4/7/2013, bob jutzi wrote: >>>>>>>> After whatever Chase did to their site this morning, brose mode no >>>>>>>> longer works under IE10 and Windows 8. However, Firefox works >>>>>>>> with >>>>>>>> no problem. Have already tried clearing Temp files, Resetting IE, >>>>>>>> and just finished refreshing Windows 8. No clue. >>>>>>>> If you reply to this message it will be delivered to the original >>>>>>>> sender only. If your reply would benefit others on the list and >>>>>>>> your message is related to GW Micro, then please consider sending >>>>>>>> your message to [email protected] so the entire list will >>>>>>>> receive it. >>>>>>>> >>>>>>>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. >>>>>>>> You >>>>>>>> can manage your list subscription at >>>>>>>> http://www.gwmicro.com/listserv. >>>>>>>> >>>>>>> >>>>>>> ADAPTIVE INFORMATION SYSTEMS INC. >>>>>>> WE MAKE TECHNOLOGY ACCESSIBLE TO THE VISION IMPAIRED AND READING >>>>>>> DISABLED >>>>>>> >>>>>>> ROGER A BEHM, PRESIDENT >>>>>>> 1611 CLOVER LANE >>>>>>> JANESVILLE WI 53545-1388 >>>>>>> VOICE: 608-758-0933 >>>>>>> Orders only TOLL FREE: 877-792-4768 >>>>>>> Cell: (608) 346-7059 >>>>>>> FAX: 608-758-7898 >>>>>>> EMAIL: [email protected] >>>>>>> WEB PAGE: WWW.ADAPTIVEINFORMATION.ORG >>>>>>> >>>>>>> >>>>>>> >>>>>> If you reply to this message it will be delivered to the original >>>>>> sender only. If your reply would benefit others on the list and your >>>>>> message is related to GW Micro, then please consider sending your >>>>>> message to [email protected] so the entire list will receive it. >>>>>> >>>>>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You >>>>>> can manage your list subscription at >>>>>> http://www.gwmicro.com/listserv. >>>>>> >>>>>> >>>>> If you reply to this message it will be delivered to the original >>>>> sender only. If your reply would benefit others on the list and your >>>>> message is related to GW Micro, then please consider sending your >>>>> message to [email protected] so the entire list will receive it. >>>>> >>>>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You >>>>> can manage your list subscription at http://www.gwmicro.com/listserv. >>>>> >>>>> >>>> If you reply to this message it will be delivered to the original >>>> sender >>>> only. If your reply would benefit others on the list and your >>>> message is >>>> related to GW Micro, then please consider sending your message to >>>> [email protected] so the entire list will receive it. >>>> >>>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You >>>> can >>>> manage your list subscription at http://www.gwmicro.com/listserv. >>>> >>>> >>> If you reply to this message it will be delivered to the original >>> sender >>> only. If your reply would benefit others on the list and your >>> message is >>> related to GW Micro, then please consider sending your message to >>> [email protected] so the entire list will receive it. >>> >>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >>> manage your list subscription at http://www.gwmicro.com/listserv. >>> >>> >> If you reply to this message it will be delivered to the original sender >> only. If your reply would benefit others on the list and your message is >> related to GW Micro, then please consider sending your message to >> [email protected] so the entire list will receive it. >> >> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >> manage your list subscription at http://www.gwmicro.com/listserv. >> If you reply to this message it will be delivered to the original sender >> only. If your reply would benefit others on the list and your message is >> related to GW Micro, then please consider sending your message to >> [email protected] so the entire list will receive it. >> >> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >> manage your list subscription at http://www.gwmicro.com/listserv. >> >> > If you reply to this message it will be delivered to the original > sender only. If your reply would benefit others on the list and your > message is related to GW Micro, then please consider sending your > message to [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You > can manage your list subscription at http://www.gwmicro.com/listserv. > > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
