From: bob jutzi <[email protected]>
Subject: Re: Chase.com no longer working with Window-eyes and IE
To: [email protected]
Date: Friday, April 12, 2013, 4:46 PM
m.chase.com does work with IE and
I've been able to use the standard
site with Firefox.
On 4/12/2013 4:50 PM, Rick Jarvis wrote:
Hello Rick here and I am having the same problems with
Chase banking. I
have been using their web site with internet explorer
for many years
with no problems at all. Now after I log in win
eyes slows down and I
can only tab from link to link. I cannot get a
balance of my account or
arrow around at all. Does anyone know if Chase is
going to fix this
problem, or is it a win eyes problem. I had been
using their website
with win eyes 8.1 and windows 8 for several weeks and
now in the past 2
weeks I am unable to use it. Thanks Rick On 4/8/2013 6:31 AM, Craig
Werner wrote:
Don't we both mean "insert backslash?"
<smile>
Craig
On 4/7/2013 11:26 PM, net bat wrote:
thats insert enter to refresh the browse mode.
i have to do this all the
time after browse mode is turned back on.
-----Original Message-----
From: Craig Werner
Sent: Sunday, April 07, 2013 3:07 PM
To: GW Micro (List)
Subject: Re: Chase.com no longer working with
Window-eyes and IE
Bob, I don't have a Chase account, but did you
try a "screen refresh"
using "Control-backslash" after invoking
Compatibility Mode? I'm
guessing you probably did.
Craig
On 4/7/2013 5:59 PM, bob jutzi wrote:
Thanks a lot for notifying Chase and yes,
Compatibility mode was one of
the first things I tried before emptying
Temp files, resetting IE, and
finally doing a Refresh of Windows 8.
On 4/7/2013 5:35 PM, Bill Belew wrote:
Bob and other
Chase dot com users,
I just spoke with an online tech
support person at Chase, and she
asked me
to find the blue thing that looks like
a page ripped in half to put
the site
in compatibility mode. I let her
know that that was absurd to ask a
blind
person to look for a blue picture on
the page. She then ask me to
get a
sighted person to look at the screen
and I let her know that there
was no
sighted person around and that many
blind folks would have the same
situation. She eventually told me
to use the tools menu to turn on
compatibility mode, which I did.
That had no affect on the page. I
could
still tab from link to link, but
nothing else would read with the
arrows and
control shift a would not do anything
to browse mode. They had
already
received other reports of this problem
and she said that she would
give the
web developers my feedback. She
also wanted me to download firefox,
but I
don't want firefox on this computer and
refused to do so. I can still
access my accounts via the Chase app on
my iPhone, but I prefer to use
Internet Explorer 10 to do my banking.
Bill
-----Original Message-----
From: bob jutzi [mailto:[email protected]]
Sent: Sunday, April 07, 2013 2:00 PM
To: [email protected]
Subject: Re: Chase.com no longer
working with Window-eyes and IE
What happens is I have Brose Mode
available on the logon screen;
however,
after clicking Login button,
Window-eyes will speak the normal
"downloading
page" when arrowing up and down but I
will eventually completely lose
Browse
Mode. Using the CTRL-Shift-A
hotkey to turn it on only results in
that
stupid System ding and no Browse
Mode. At least Firefox will do the
job for
now, but still rather frustrating.
On 4/7/2013 4:55 PM, bob jutzi wrote:
OK, went through the verification
stuff like normal but still no
browse mode after logging in on my
desktop running Windows 8 and 8.1
of Window-eyes. No Browse
Mode issues on my netbook running
Windows 7
and Win-eyes 8.1. This makes
no sense.
On 4/7/2013 4:37 PM, bob jutzi
wrote:
It's been a few hours so will
give it another shot.
On 4/7/2013 3:44 PM, Roger Behm
AIS wrote:
Hi Bob,
I have a chase credit card
account and use window-eyes 8.1 all the
time and it works just
fine.
I just went online this
afternoon to chase.com and logged in and
accessed my account just
fine using Window-eyes 8.1 and xp internet
8 and tried it on my
windows 7 ultimate with window-eyes 8.1 and it
works just fine.
Remember, if you delete
your cookies, chase then makes you go
through a number of steps
to authorize that computer to log in
under
your users name and
password, I find it frustrating that they make
you do that on every
computer you use to access your account.
They claim for security,
but if you delete your cookies, then you
must expect to do this
authorization again!
Regards,
Roger Behm
At 02:06 PM 4/7/2013, bob
jutzi wrote:
After whatever Chase
did to their site this morning, brose mode no
longer works under IE10
and Windows 8. However, Firefox works
with
no problem. Have
already tried clearing Temp files, Resetting IE,
and just finished
refreshing Windows 8. No clue.
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SYSTEMS INC.
WE MAKE TECHNOLOGY
ACCESSIBLE TO THE VISION IMPAIRED AND READING
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