Daniel,
Please email [email protected] with the specific message you are
receiving, and we can investigate further. Note, also, that it is
vitally important that you keep your contact information current with us
in case you move so that we can send upgrades to the correct address. We
are not mind readers, after all.
Regards,
Steve
On 9/19/2013 7:17 PM, Duyahn Walker wrote:
It's my understanding that you have to have 8.0 to upgrade and above
or it won't work.
----- Original Message -----
*From:* Daniel Sweeney <mailto:[email protected]>
*To:* GW Info Discussion List <mailto:[email protected]>
*Sent:* Thursday, September 19, 2013 5:56 PM
*Subject:* what's up with upgrade?
*Does anyone know why my installation aborts on the upgrade of WE
8.3?*
**
*I ordered the upgrade online, it read what I had 7.5.4, and sent
me 8.3. I tried to download and the program says I can't download
and need to abort.*
*First they send it to the wrong address and now I can't download
the software. Now what is the problem?*
*Any thoughts?*
**
*Daniel*
**
--
Stephen Clower
Product support specialist & App Development
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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