I thought I could download to this. It would be nice if the teck support had a little more user friendly hours. I think 8 to 5 eastern time is a pretty sad time frame to call, when I work 6 to 4 MST. It doesn't give any time to try to get hold of any tech support to give me a hand. No evening hours or weekend hours at all.
Now that is what I call customer service - NOT. Who are you supposed to talk to when you have a problem with the software? _____ From: Marvin Commerford [mailto:[email protected]] Sent: Thursday, September 19, 2013 7:07 PM To: Daniel Sweeney Subject: Re: what's up with upgrade? Hi. The 8.3 upgrade will upgrade 7.5 and above. In any case this really is an issue for tech support.The rest of us can guess what to do but GW is really the best place to get this fixed right. ----- Original Message ----- From: Daniel <mailto:[email protected]> Sweeney To: GW Info <mailto:[email protected]> Discussion List Sent: Thursday, September 19, 2013 5:56 PM Subject: what's up with upgrade? Does anyone know why my installation aborts on the upgrade of WE 8.3? I ordered the upgrade online, it read what I had 7.5.4, and sent me 8.3. I tried to download and the program says I can't download and need to abort. First they send it to the wrong address and now I can't download the software. Now what is the problem? Any thoughts? Daniel If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
