If they sent it to the wrong address, it may mean that the product isn't registered to you correctly. And if it's not registered to you, you can't download it. Thus the importance of keeping us updated with your correct contact information.

As Steve mentioned, send us your details, and we'll investigate.

Aaron

On 9/19/2013 6:56 PM, Daniel Sweeney wrote:

*Does anyone know why my installation aborts on the upgrade of WE 8.3?*

**

*I ordered the upgrade online, it read what I had 7.5.4, and sent me 8.3. I tried to download and the program says I can't download and need to abort.*

*First they send it to the wrong address and now I can't download the software. Now what is the problem?*

*Any thoughts?*

**

*Daniel*

**


--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com

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