I had to call the GW ordering department before they made the changes to
my authorization file to enable the voices. When you make the call make
sure they enable all the English voices as the first time they only
enabled the American English voices.
On 12/14/2013 10:57 AM, Tom Fairhurst wrote:
I purchased the English voices last night and received my order
confirmation. However, I don’t see them under my authorizations, and I
don’t see a new authorization file. Running the old file again didn’t
help. I can’t activate any voices. I have tried uninstalling an
reinstalling a voice but no go. I have written support about this but
was wondering if anyone else has had this problem, so maybe I won’t need
to wait till Monday for a fix. Yes, I am running WE8.4 with Windows 7
64-bit.
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