Hi, Tom.

Give our order department a call (260-489-3671), and they'll get it straightened out for you.

Thanks,

Aaron

On 12/14/2013 11:57 AM, Tom Fairhurst wrote:
I purchased the English voices last night and received my order confirmation. However, I don’t see them under my authorizations, and I don’t see a new authorization file. Running the old file again didn’t help. I can’t activate any voices. I have tried uninstalling an reinstalling a voice but no go. I have written support about this but was wondering if anyone else has had this problem, so maybe I won’t need to wait till Monday for a fix. Yes, I am running WE8.4 with Windows 7 64-bit.

--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com

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