Sara, if we have exact steps and we can duplicate it, we can fix it. For example, what kind of document are you reading? Are you reading with Enter-G or with auto scroll? Are your voices on or off? Is the document loaded from the flashdisk or SD card or USB stick, or CF card? So the more details we have, the better. We had a person send us a sample document and were able to reproduce a crash. Because of that, the fix for this type of specific document is now in the new firmware so in case others have a similar document, they will not experience the crash.
Many thanks. On 5/25/2010 9:22 PM, Sarah May wrote: > Hi Joe, > > I agree. I'll be reading along in a word document, or be surfing the > internet, writing an e-mail, and etc. and the BSP will lock up and freeze on > me a lot. It's very frustrating, because then I have to find my place where > I left off in my book again, or start the whole e-mail over again, or search > for what I was surfing for again. I wish Hims or GW Micro would solve this > problem. I know the BSP isn't a computer and just a PDA, but it shouldn't > lock up and freeze all the time like it does. > > Sarah > > ----- Original Message ----- > From: "Joe Orozco" <[email protected]> > To: <[email protected]> > Date: Tuesday, May 25, 2010 14:54:11 > Subject: RE: [GWN] Suggesttion for a future update regarding the email > program. > >> >> >> I'd like to know why the BSP randomly freezes, a problem that apparently >> faces a good number of users. If HIMS is going to fix anything, it ought to >> start there in my opinion. >> >> Joe >> >> "Hard work spotlights the character of people: some turn up their sleeves, >> some turn up their noses, and some don't turn up at alldd0-comSam Ewing >> >> -----Original Message----- >> From: Tessa [mailto:[email protected]] >> Sent: Tuesday, May 25, 2010 4:48 PM >> To: [email protected] >> Subject: Re: [GWN] Suggesttion for a future update regarding >> the email program. >> >> What about having the email program automaticaly fill in the addresses, >> being able to import our address books from other computers is >> great, it >> would be nice if we could also just key in the first few >> letters and have >> the BSP finish off the address. Also what about an option for creating >> groups of addresses, so that sending messages to a select 15 >> people you just >> have to type in book club or hiking group or whatever the group >> name is and >> the addresses get added automatically. Not to sound ungrateful >> LOL but you >> know how it is, once you get one thing you're always wanting >> improvements. >> Tessa >> >> ----- Original Message ----- >> From: "Raul A. Gallegos" <[email protected]> >> To: <[email protected]> >> Sent: Tuesday, May 25, 2010 3:01 PM >> Subject: Re: [GWN] Suggesttion for a future update regarding the email >> program. >> >> >> Stacey, you can press tab to the from field and then arrow down to each >> and every message afterward and you will remain in the from field. >> >> Many thanks. >> >> On 5/25/2010 3:18 PM, Stacey Robinson wrote: >>> Hi all, >>> I would like to see the email program show who a message is >> from first >>> rather than the subject first when viewing messages. >>> Raul, is this possible for a future update? >>> Thanks, >>> Stacey Robinson >>> >>> If you wish to unsubscribe from this list, visit: >>> >>> http://www.gwmicro.com/listserv >> >> >> -- >> Raul A. Gallegos >> GW Micro Technical Support And Product Specialist >> Voice 260-489-3671, Fax 260-489-2608 >> Web http://www.gwmicro.com >> >> If you wish to unsubscribe from this list, visit: >> >> http://www.gwmicro.com/listserv >> >> >> If you wish to unsubscribe from this list, visit: >> >> http://www.gwmicro.com/listserv >> >> If you wish to unsubscribe from this list, visit: >> >> http://www.gwmicro.com/listserv > > Sarah M. E. May > > E-Mail: [email protected] > > > Advice From A Horse > > Take life's hurdles in stride. Loosen the reins; be free spirited. Keep the > burrs from under your saddle; carry your friends when they need it. Keep > > If you wish to unsubscribe from this list, visit: > > http://www.gwmicro.com/listserv -- Raul A. Gallegos GW Micro Technical Support And Product Specialist Voice 260-489-3671, Fax 260-489-2608 Web http://www.gwmicro.com If you wish to unsubscribe from this list, visit: http://www.gwmicro.com/listserv
