That's a great idea, especially if you're going to be away anyway. Hopefully when you get back all will be well again.

Don



On 7/16/2010 8:14 AM, sunshine wrote:
My provider is dealing with GWMicro next week and they'll get it straightened 
out as I'll be away! When I return, hopefully the unit will be repaired!

Since I couldn't do anything with it, despite peoples' suggestions, I decided 
to let my vendor work with GW!

Hugs and thanks!



----- Original Message -----
From: don bishop<[email protected]>
To: [email protected]
Date: Friday, Jul 16, 2010 9:29:03
Subject: Re: [GWN] new firmware crashes



Hi Sunshine,

Quite frankly, I really think you need to have a serious talk with gw.
I don't know why these sorts of things always hapen during convention
times when staffing is light due to having to handle exhibit booths and
stuff, but it must be a law of nature or something.

Anyway, I believe Raul is supposed to be back this next week and maybe
he can give you some good direction.

As for some extreme suggestions, remember one very important thing.
Many are coming from a person who doesn't even own or use a sense
notetaker.  A manual is helpful, but they're prone to errors just like
everything else.  There's no substitute for working with people who
actually know the day-to-day working of your unit based on personal
experience rather than some abstract theory.

That ttechnical business may sound impressive, but it can also result in
incorrect or wrong information from those who don't know or use the units.

Something significant is definitel going on with your unit and you need
real hands-on expertise in determining what you need to do.

I've been there and I know just how frustrating your situation can be.

This probably isn't of much real help either, but hopefully it can help
until gw is really back in focus with the list.

Don



On 7/16/2010 6:59 AM, sunshine wrote:
I don't know what you're talking about! Smiles! I don't know what to do!

Hugs

----- Original Message -----
From: "Joseph Lee"<[email protected]>
To:<[email protected]>
Date: Thursday, Jul 15, 2010 21:07:10
Subject: RE: [GWN] new firmware crashes

ar
ar
ar Hi,
ar This sort of thing will not be fixed by servicing it since it's a software
ar problem. From what I can gather, it sounds like a RAM management problem -
ar perhaps with corrupt memory locations. Try reflashing the 5.5 ROM image and
ar see if this fixes it — hopefully the corrupt memory locations might be
ar reinitialized.
ar Cheers,
ar Joseph
ar
ar -----Original Message-----
ar From: sunshine [mailto:[email protected]]
ar Sent: Thursday, July 15, 2010 6:59 PM
ar To: [email protected]
ar Subject: Re: [GWN] new firmware crashes
ar
ar I errased those files and they didn't do anything for my inbox! Lol! It'll
ar have to go in and be serviced, I'm afraid!
ar
ar Hugs
ar
ar ----- Original Message -----
ar From: "Mike Freeman"<[email protected]>
ar To:<[email protected]>
ar Date: Thursday, Jul 15, 2010 20:01:06
ar Subject: Re: [GWN] new firmware crashes
ar


Steve:

Dunno about the temp files from the web browser. But for the mailinfo.txt
files, you use the File Manager to go to the email folder and if you have
any folders of messsages you'd previously saved (before the upgrade) as I
did, you then go into that folder and that's where you'll find the
mailinfo.txt file. You then just point to that file and hit Space-D as you
ar
would to delete any other file.

Mike

----- Original Message -----
From: "Steve Gladstone"<[email protected]>
To:<[email protected]>
Sent: Thursday, July 15, 2010 5:55 PM
Subject: RE: [GWN] new firmware crashes


Mike,

How do you delete mailinfo.txt files? And how do you clear temp files
ar from
your web browser?
Thx
Steve


-----Original Message-----
From: Mike Freeman [mailto:[email protected]]
Sent: Thursday, July 15, 2010 6:39 PM
To: [email protected]
Subject: Re: [GWN] new firmware crashes

As is mine.

Those having problems might want to completely reinitialize their
ar systems
to

factory defaults and delete any mailinfo.txt files in their mail folders
ar
so
that they're regenerated.

Mike

----- Original Message -----
From: "Mike Keithley"<[email protected]>
To:<[email protected]>
Sent: Thursday, July 15, 2010 3:19 PM
Subject: Re: [GWN] new firmware crashes


ar Mine is quite stable.
ar
ar ----- Original Message -----
ar From: "Steve Gladstone"<[email protected]>
ar To: unknown<[email protected]>
ar Date: Thursday, Jul 15, 2010 14:13:48
ar Subject: [GWN] new firmware crashes
ar




Hi All,
I've noticed that my VS crashes consistently about every other day
ar since
I updated to 5.5. Has anyone else experienced an uptick in crashes
ar with
the new firmware? Most annoying.
Steve


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ar Sunshine and my retired guide, Mally
ar
ar Skype name change: halogirl817
ar
ar If I'm on your contact list, please change
ar
ar To learn about my groups, common-lounge, Friends From The Heart and
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Sunshine and my retired guide, Mally

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To learn about my groups, common-lounge, Friends From The Heart and  
welcome-friends, contact me at:

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If you wish to unsubscribe from this list, visit:

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Sunshine and my retired guide, Mally

Skype name change: halogirl817

If I'm on your contact list, please change

To learn about my groups, common-lounge, Friends From The Heart and  
welcome-friends, contact me at:

[email protected]


If you wish to unsubscribe from this list, visit:

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