Hello, is it possible for you to send us a copy of both the original pdf
and the converted text file for investigation?

Many thanks.

On 9/2/2010 9:47 PM, Tessa wrote:
> Hi:
> A couple issues I'm wondering about.
> I have a file I'm trying to load on to the bsp. It was originally a pdf 
> document, I used the save as text feature to convert it to txt and then 
> copied it to my compact flash card. The file is about 575kb in size, I've 
> looked at the file on the pc and on the flash card using the pc and both 
> copies open fine, but when I try to open the file on the bsp I get two 
> reactions. One says loading and the bsp beeps and beeps and beeps, I think 
> it went on at one time for 5 minutes without loading the file, I had to use 
> reset to get it to stop. The second reaction is that it beeps once or twice, 
> loads the file but the file is empty. When I check the flash card I now have 
> two files one being the 575k the other showing 0k. Any ideas why this file 
> won't load properly. The card has all kinds of free space on it, beyond that 
> I can't think of any reason it won't load.
> 
> Second issue, I've had this happen a couple times since the upgrade. I often 
> leave files on the word processor and turn the machine off or go to other 
> programs and so on. Occasionally I've gone back to the file to find a 
> portion of it has been converted to what I think might be computer braille. 
> Not the entire file, but enough so that it's a pain to have to go over it 
> and repair the text Whole paragraphs or pages suddenly are no longer in 
> grade 2 braille and I haven't a clue as to why. I use contracted braille but 
> save all my documents as txt files.
> here's an example of the mess my paragraph has become.
> 
> 1I SUSPECT T'S 9CORRECT & to YOU'RE Abled+ A VISUAL ASPECT 6! AUDI# "OS B 
> S5T 1H5RY AN EMAIL 63FIRM Tbled
> I suspect that's incorrect and they're adding a visual aspect to the audible 
> ones but sent Henry an email to confirm.
> 
> I assume the first is computer braille? Any suggestions as to why only part 
> of a document gets converted and how I can prevent this, anyone else have 
> something similar happen?
> Thanks for any info.
> Tessa 
> 
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-- 
Raul A. Gallegos
GW Micro Technical Support And Product Specialist
Voice 260-489-3671, Fax 260-489-2608
Web http://www.gwmicro.com

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