At 12:21 PM 19/07/2005, Ben Ruset wrote:
The one thing that GS has that nobody else can touch is the "brand." Most customers (lemmings) feel safer dealing with a big name company rather than Joe Blow Computer the sole proprietorship. It gives customers a sense of security in that they have a large company to hold accountable when there are problems.

The problem with small companies that there are a good number of rip off artists out there, and once someone is burned by a small shop, he/she is leery to try another one.

In addition, GS members are also insured & bonded. How many local techs can say the same?

I'm insured, but not bonded.  Is that something I should consider?

T

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