BTW thanks for the invite to the user group. I will take advantage of it.
fp

At 08:58 AM 1/9/2008, Rick Glazier Poked the stick with:
>Printing (settings) used to be a problem for me too when "moving", but that 
>went
>away years ago when they embedded all that into the main files.
>I guess you just have to re-make all the settings, (I just asked on the other 
>list...)
>I was once told "printing" has to go through something like 32 different 
>layers before
>anything happens... What ever brought that up was fixed right away.
>(If you want a program to work correctly, be a good <and very active> beta 
>tester.)
>The stories I could tell.......
>
>Didn't know about the shortcut bar...  I was moving away from their embedded
>on-line banking (my only "trigger" for a forced upgrade), and had been using my
>Banks WEB interface instead for awhile now... Ever since a "QBW" server/program
>(on their end) mis-configuration it took them 6 weeks to figure out (at my 
>bank).
>Before it was resolved, I had a "personal" work contact number for the support
>guys desk at company headquarters, and his schedule... <grin>
>
>By some fluke, the add for '08 came in yesterdays mail.
>If I'm going to loose more than I'll gain --- no way...
>
>The company has changed over the years. The "main contact" I had there
>is gone now...  (Tech support - level 4 or5...)
>
>Here is what I asked for you.
>
>   ** An acquaintance from another (tech support) list asked me the following:
>   **
>   **> Did a clean install of 08 for a customer and his tractor feed
>   **> invoices did not maintain formatting when the qbb file was restored.
>   **
>   **He basically wants to know if that "is normal", or should those setting
>   **have been "OK"... "We" are assuming they will have to be re-done from
>   **scratch...
>   **
>   **Rick Glazier
>
>The first answer is back already. (8 minutes.)
>
>>>Good question.  I had one client's invoice setting magically change from a
>>>specialized template back to an Intuit one (it hadn't been an Intuit one in
>>>5 years) but reset and the template itself was fine.  That's all I've seen.
>
>The above could be "operator error"...  Note it only needed to be re-assigned
>as the "default"...
>If (when) others reply, I'll send them off list...
>If you have additional questions, please join... (It will be faster for you... 
><grin>)
>(I just sent a "slipstreamed" invite.)
>
>                                               Rick Glazier
>
>From: "FORC5"
>
>
>>Did a clean install of 08 for a customer and (clipped)

-- 
Tallyho ! ]:8)
Taglines below !
--
Dawn: the time when men of reason go to bed.


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