I don't believe it is possible to offer real support to the masses
unless you charge big $$$.
Thane Sherrington wrote:
At 10:01 AM 27/06/2008, Ben Ruset wrote:
Well, the difference is that a copy of XP or OSX comes with support.
Linux gets fairly expensive if you factor in vendor support. And, I'm
not sure if you've ever had the pleasure of dealing with Red Hat
support, but they're terrible. Microsoft support, on the other hand,
has always been amazing to me.
Actually, any OEM copy of Windows has no support from MS. All support
is through the vendor. (Now I've called MS before on support, and
while they were completely useless, they didn't hassle me about being
OEM, so maybe they don't enforce this.) You're point on Linux support
is well taken, however.
T
