I just noticed that this is one of the two modems that charter supports. Given that they are willing to sell me this modem, I don't see there ever being an issue with tech support, though I can't see why I would ever need it. :)

On 3/7/2010 8:55 AM, Anthony Q. Martin wrote:
Other considerations? None that I can see. I don't need tech support. They want $5 per month for rental. I've had my current modem for years. They actually site buying a modem as an option.

On 3/7/2010 7:39 AM, Al Anger wrote:
"Anthony Q. Martin"  wrote:

Motorola SB6120 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem for
$85.00.  Is this a good one?
Are there other considerations for you?  If you're having trouble, they
won't offer tech support unless you are using something they supply. I
know it's mostly an exercise in futility for most people on this list
to call tech support.  :) Just out of curiosity, how much is the rental
charge?




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