+1

On Thu, Jun 25, 2009 at 4:53 PM, Carson Cole <[email protected]> wrote:

> I second Carl's points.
> Having someone from Heroku present and responding to queries really makes
> the difference for some of us.
>
> On Thu, Jun 25, 2009 at 7:56 AM, Carl Fyffe <[email protected]> wrote:
>
>>
>> Honestly, it would just be cool if you had someone from Heroku that
>> checked the support group on a regular basis. It seems like questions
>> go unanswered from time to time. I know you guys are young and small,
>> but a dedicated person watching the forums and mailing lists would be
>> great. Someone that could answer the easy questions on their own but
>> has direct access to you guys for the more difficult questions.
>>
>> On Wed, Jun 24, 2009 at 7:27 PM, Morten Bagai<[email protected]> wrote:
>> >
>> > Hey there,
>> >
>> > I made that settings change for the group, and also nuked some of
>> > recent spam. Sorry about the inconvenience. On a related note, we're
>> > very interested in how we can make the support/community experience
>> > better for you guys.
>> >
>> > One of the actions I'm considering is moving the Heroku discussion
>> > forum to our Zendesk support system at support.heroku.com. It has a
>> > decent forums feature, which you can check out here:
>> http://support.heroku.com/forums/51588/entries
>> > . If you have any feedback on that I'd love to hear about it.
>> >
>> > Best,
>> >
>> > Morten
>> >
>> > On Jun 24, 2009, at 8:18 AM, ladyfox14 wrote:
>> >
>> >>
>> >> I second that.
>> >>
>> >> It would also be nice if groups.google.com had a spam button that
>> >> could only be used for registered users.
>> >>
>> >> Or is it possible for heroku to set up a forum on their main page?
>> >>
>> >> On Jun 23, 9:12 am, Trevor Turk <[email protected]> wrote:
>> >>> I've read elsewhere that setting the "first post by a user must be
>> >>> approved by a moderator" thingy in Google Groups can really help with
>> >>> spam...
>> >> >
>> >
>> >
>> > >
>> >
>>
>>
>>
>
> >
>

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