On Jun 25, 12:45 pm, Carl Anderson <[email protected]> wrote:
> I agree with Alex. The spam was annoying (until gmail started filtering it
> completely for me) but having it all in my email is a better option for me.

I like the Google Group, but I think it's important to have occasional
posts/help from Heroku staff. Otherwise, it should be labeled as a
"user" forum and specify that official staff only responds at the
support site.

The support site is great, too, though. The only thing I'd suggest is
putting all of the docs into one place. I didn't realize that the
support site had a knowledge base in addition to the proper "docs"
area on heroku.com. At least putting an "even more docs" link in the
docs area would help point the way to the knowledge base.

In any case - thanks for cleaning up the spam, and for the awesome
service!

- Trevor
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