Please keep the Google Group. Every web-based forum is missing some feature that email has that is vitally important to some people and irrelevant or invisible to others (usually it's the latter type who advocate moving to a web-based system, imagining everyone else will follow them there because of some whiz-bang feature that's caught their fancy).
The most important feature for me is the ability for replies and new messages to show up in my inbox. If something requires me to visit some web site, or, Lord help me, register for yet another account in order to post a message, then it may as well not exist. And even if I do muster the abnormal motivation to follow a discussion into the wasteland, I am continually assaulted by misfeatures like hierarchical threading, animated avatars, spastic layouts and color schemes, broken search... Google Groups have searching, archiving, moderation, etc. etc. etc. I understand the need for a more featureful ticket system but please please please keep discussions in a mailing list where they belong. - A On Jun 24, 4:27 pm, Morten Bagai <[email protected]> wrote: > Hey there, > > I made that settings change for the group, and also nuked some of > recent spam. Sorry about the inconvenience. On a related note, we're > very interested in how we can make the support/community experience > better for you guys. > > One of the actions I'm considering is moving the Heroku discussion > forum to our Zendesk support system at support.heroku.com. It has a > decent forums feature, which you can check out > here:http://support.heroku.com/forums/51588/entries > . If you have any feedback on that I'd love to hear about it. > > Best, > > Morten > > On Jun 24, 2009, at 8:18 AM, ladyfox14 wrote: > > > > > > > I second that. > > > It would also be nice if groups.google.com had a spam button that > > could only be used for registered users. > > > Or is it possible for heroku to set up a forum on their main page? > > > On Jun 23, 9:12 am, Trevor Turk <[email protected]> wrote: > >> I've read elsewhere that setting the "first post by a user must be > >> approved by a moderator" thingy in Google Groups can really help with > >> spam... --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Heroku" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/heroku?hl=en -~----------~----~----~----~------~----~------~--~---
