Cliff,

        Right. It should be clarified.
        "Problem with iD or JSOM"
As for what else is needed, that is up to those who know how to fix either. Maybe the button above should lead to two choices: "iD" or "JOSM," at which point the appropriate questionnaire appears. Does JOSM include a way to report issues? To my knowledge, iD does not. Clearly they need to be separate.

--C

At 02:51 PM 5/23/2015, you wrote:

On Sat, May 23, 2015 at 1:40 PM, Charlotte Wolter <<mailto:[email protected]>[email protected]> wrote:
  That sounds like we're getting closer to a solution, and
putting it under "Instructions" makes sense. It would be even
better if there were a button, labeled "Report a Problem" somewhere
in the Tasking Manager. (something for the future)
        I would just write a draft "Problem Report" myself, but
I don't know what those who would fix a problem would need to
know, except the obvious stuff:

        User Name:
        Date:
        Time (with your time zone):
        Task Number:
       (Actually there are two, the big task and the little square they were working on. Too bad we can't capture this automatically)
        Operating system (?):
        Computer brand (?):


Charlotte,
Are we talking about two types of problems. One is an iD bug another is a problem with either the Tasking Manager or a task? For the TM related, we could ask for an enhancement to TM to allow people to submit TM bugs. For iD related issues, capturing the iD version and operating system should be do able. It is already captured on the changeset.Â

For JOSM bugs, creating a new issue is more complex. If I remember correctly, the user has to capture some system/java info to attach to the report.Â

Clifford


--
@osm_seattle
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OpenStreetMap: Maps with a human touch

Charlotte Wolter
927 18th Street Suite A
Santa Monica, California
90403
+1-310-597-4040
[email protected]
Skype: thetechlady

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