I believe Clifford's suggested approach would address some of the issues brought up by Charlotte and Suzan. I'd recommend going further and for the next activation approaching this scale, have a small group of experienced HOT volunteers whose primary task is to set up and actively participate in a well publicized beginner's chat -- answering questions, clarifying instructions, and steering folks to resources. Cheers, John
On Sat, May 23, 2015 at 7:15 PM, Clifford Snow <[email protected]> wrote: > > On Sat, May 23, 2015 at 5:00 PM, Charlotte Wolter <[email protected]> > wrote: > >> Right. It should be clarified. >> "Problem with iD or JSOM" >> As for what else is needed, that is up to those who know how to >> fix either. Maybe the button above should lead to two choices: "iD" or >> "JOSM," at which point the appropriate questionnaire appears. >> Does JOSM include a way to report issues? To my knowledge, iD >> does not. Clearly they need to be separate. >> > > JOSM bugs are reported on the josm.openstreetmap.de website. One the main > JOSM page are the instructions: > > Found a bug? | Have an idea? | Make a suggestion? > > <http://josm.openstreetmap.de/#Bugs> > > - Please report any bug found: Create a new ticket > <http://josm.openstreetmap.de/newticket> using the Report Bug > <http://josm.openstreetmap.de/wiki/Help/Action/ReportBug> entry in > the main menu Help > <http://josm.openstreetmap.de/wiki/Help/Menu/Help>. Alternatively, > the same function is available under About > <http://josm.openstreetmap.de/wiki/Help/Action/About> and Show > status report > <http://josm.openstreetmap.de/wiki/Help/Action/ShowStatusReport>. > - Discuss ideas and suggestions also in the bug tracker > <http://josm.openstreetmap.de/newticket>, on the josm-dev > <https://lists.openstreetmap.org/listinfo/josm-dev> mailing list, > or on the #josm IRC channel. > > JOSM is sold as an advanced editor which might give the impress that > someone "steps up" from iD to JSOM. From what I've seen on HOT, for some > tasks it is the preferred editor which means that new mappers are using > JOSM. If they come from an open source, ie linux, background I don't see > any real roadblocks to creating bug reports. But for the vast majority it > is somewhat intimidating. One solution is to report the bug on the Tasking > Manager for the task owner to verify. If it is a bug, the task owner > reports the bug on the josm website. That allows the owner to triage the > reports to make sure that they weed out user/training issues. > > I'm inclined to suggest modifying the TM interface to include these > issues. What does everyone else think? > > Clifford > > -- > @osm_seattle > osm_seattle.snowandsnow.us > OpenStreetMap: Maps with a human touch > > _______________________________________________ > HOT mailing list > [email protected] > https://lists.openstreetmap.org/listinfo/hot > >
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