Hello,
here are my several checks and tests to help you finding out what's wrong.
Maybe this report will help you finding where the bug lies.
If you have any ideas what I could check more feel free to tell me.
I have some skills in debugging so could check some things deeply if I would
know where to start looking. My guess after reading what I wrote here is
something wrong happens between PPD driver and toolbox.
I have just run hp-toolbox 1.7.4a without printer connected.
Clicking on any tab printer related (Supplies/Print Settings/Print Control)
freezes toolbox.
I can not even remove printer which is displayed when not connected because
toolbox freezes after choosing to remove. (tried as user and root)
I removed printer using cups configuration window in KDE.
Then run hp-toolbox to see if there is no freezeing when there is no printer
configured. hp-toolbox on start asked me to configure printer by bringing
up "HP Device Manager - No Installed HP Devices Found". Clicked "Close" and
toolbox appeared without any printers. Every option works. I can click
everywhere, choose any option without freezing. Clicking "Refresh All" opens
printer setup wizard. I checked everything: no single freezing.
So attached and turned on printer then started hp-toolbox again to make sure
there is no freezing with printer being connected. I checked everything: no
single freezing.
Then started to configure new printer using "Device"->"Setup New Device..."
from toolbox menu. My printer was autodetected by wizard so it was just a
matter of clicking Next.
There is some confusion with "Select/Confirm PPD file". By default there are
two options presented by "HP Device Manager":
PPD File:
foomatic:HP-DeskJet_5940-hpijs.ppd
/usr/share/cups/model/foomatic-ppds/HP/HP-DeskJet_5940-hpijs.ppd.gz
Description:
HP DeskJet 5940 Foomatic/hpijs
HP DeskJet 5940 Foomatic/hpijs (recommended)
or "Select Other..." gives another PPD driver located at:
/usr/share/ppd/HP/HP-DeskJet_5940-hpijs.ppd.gz
which when chosen shows:
HP DeskJet 5940 Foomatic/hpijs (recommended)
So I chose it because this one is installed by hplip - the other comes with
foomatic-* packages and maybe cups itself.
Then clicked next and filled "location" and "description" with "home" value.
Next. After clicking "Finish" hp-toolbox is frozen - however I see picture of
my printer on left side of hp-toolbox.
I run several times this wizard trying all the drivers. All makes hp-toolbox
freeze after clicking "Finish".
One strange thing:
When the hp-toolbox is frozen there is no access to printer configuration
using KDE printer configurator - printer list window is empty. When I do
killall python then printer list window fills itself with list of printers (I
have only one printer HP - the rest are virtual printers to file (pdf
printer ,postscript printer etc.).
I use:
foomatic-db-3.0-current.tar.gz
foomatic-db-engine-3.0-current.tar.gz
foomatic-db-hpijs-3.0-current.tar.gz
foomatic-filters-3.0-current.tar.gz
cups-1.2.11
All foomatic-* files were downloaded and installed 1 hour ago.
hp-check
HP Linux Imaging and Printing System (ver. 1.7.4a)
Dependency/Version Check Utility ver. 5.3
Copyright (c) 2001-7 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux x-power 2.6.21.3 #1 Mon May 28 19:03:02 CEST 2007 i686 GNU/Linux
Detected distro (/etc/issue):
unknown 0.0
Detected distro (lsb_release):
error: lsb_release not found.
Currently installed HPLIP version...
HPLIP 1.7.4a currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf
[hpiod]
# port=0 (dynamic IP port)
port=2208
[hpssd]
# port=0 (dynamic IP port)
port=2207
[hplip]
version=1.7.4a
jdprobe=0
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-1.7.4a
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=1
pp-build=1
gui-build=1
scanner-build=1
fax-build=1
cups11-build=0
installinitd=
chkconfig=/sbin/chkconfig
internal-tag=1.7.4.13
HPLIP running?
Yes, HPLIP is running (OK).
HPOJ running?
No, HPOJ is not running (OK).
Checking Python version...
OK, version 2.5.1 installed
Checking PyQt version...
OK, version 3.17 installed.
Checking SIP version...
OK, Version 4.6 installed
----------------
| DEPENDENCIES |
----------------
Checking for dependency libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency SANE - Scanning library...
OK, found.
Checking for dependency GhostScript - PostScript and PDF language interpreter
and previewer...
OK, found.
Checking for dependency libjpeg - JPEG library...
OK, found.
Checking for dependency libpthread - POSIX threads library...
OK, found.
Checking for dependency make - GNU make utility to maintain groups of
programs...
OK, found.
Checking for dependency python-devel - Python development files...
OK, found.
Checking for dependency Reportlab - PDF library for Python...
OK, found.
Checking for dependency PyQt - Qt interface for Python...
OK, found.
Checking for dependency cups-devel- Common Unix Printing System development
files...
OK, found.
Checking for dependency ppdev - Parallel port support kernel module....
error: Not found!
This is an OPTIONAL dependency. Some HPLIP functionality may not function
properly.
Checking for dependency libusb - USB library...
OK, found.
Checking for dependency scanimage - Shell scanning program...
OK, found.
Checking for dependency libnetsnmp-devel - SNMP networking library development
files...
OK, found.
Checking for dependency Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency LSB - Linux Standard Base support...
error: Not found!
error: This is a REQUIRED dependency. Please make sure that this dependency is
installed before installing or running HPLIP.
Checking for dependency xsane - Graphical scanner frontend for SANE...
OK, found.
Checking for dependency cups - Common Unix Printing System...
OK, found.
Checking for dependency Python 2.3 or greater - Required for fax
functionality...
OK, found.
----------------------
| INSTALLED PRINTERS |
----------------------
warning: No queues found.
----------------------
| SANE CONFIGURATION |
----------------------
'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
---------------------
| PYTHON EXTENSIONS |
---------------------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
2 errors were detected.
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
have a nice day and thnaks for help,
Zbigniew Luszpinski
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