Can you run hp-check and post the output?
Also remove the printer queue and re-add it using hp-setup. To remove the
printer run hp-toolbox, click the printer and then press the delete key.
A
On 6/23/07, Zbigniew Luszpinski <[EMAIL PROTECTED]> wrote:
After having problems:
"Something wrong happens to hplip after 1.7.1 release"
I tried 2.7.6 release hoping it will fix my issues. Still the same
problem.
Even worse: I can not print at all! hp-toolbox run in user mode returns:
error: Unable to communicate with device (code=12):
hp:/usb/Deskjet_5900_series?serial=CN6471T0C604KF
warning: Device not found
error: Unable to communicate with device (code=12):
hp:/usb/Deskjet_5900_series?serial=CN6471T0C604KF
warning: Device not found
however printer is connected and power on.
I use usb 2.0 cable made by HP and bought in HP internet shop together
with
printer.
How can I debug this problem?
I use libusb 0.1.12
KDE info center in USB devices report this:
Deskjet 5900 series
Manufacturer: HP
Serial #:CN6471T0C604KF
Class 0 ((Defined at Interface level))
Subclass: 0
Protocol: 0
USB version: 2.00
Provider ID: 0x3f0
Product ID: 0x8704
Errata: 1.00
Speed: 12 Mbit/s
Channels: 0
Max packet size: 0
/var/log/messages reports this:
Jun 23 10:20:20 x-power python: io/hpmud/musb.c 966: unable to open
hp:/usb/Deskjet_5900_series?serial=CN6471T0C604KF
Jun 23 10:20:20 x-power python: hp-toolbox[4314] error: Unable to
communicate
with device (code=12): hp:/usb/Deskjet_5900_series?serial=CN6471T0C604KF
Jun 23 12:18:45 x-power Deskjet_5900_series?serial=CN6471T0C604KF: INFO:
open
device failed; will retry in 30 seconds...
Jun 23 12:19:48 x-power Deskjet_5900_series?serial=CN6471T0C604KF:
io/hpmud/musb.c 512: invalid product id string: Operation not permitted
Jun 23 12:19:48 x-power Deskjet_5900_series?serial=CN6471T0C604KF:
io/hpmud/musb.c 966: unable to open
hp:/usb/Deskjet_5900_series?serial=CN6471T0C604KF
Now this bug is very serious. I really would like to help you in debugging
problem. Please give me directions where I can start loking and which
tools I
should use. Which reports you would like to see?
Zbigniew Luszpinski
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