Alden and Cali Hackman,

I still haven't gotten a simple answer to my question about the status of my 
instrument.  I was promised a phone call or some sort of report on the 
status of the repairs.  Nada.

The instrument was not strung they way I ordered, the center seam on the 
back was not glued or it was glued poorly, the chanter strings were not the 
strings your own website said they would be, and you've been unresponsive. 
To your credit, you did ship me a loaner and paid for shipping my instrument 
back for repair, which I do appreciate.

However, it was my $2500 you have spent and I still don't have an 
instrument.  It has been one year since I sent the down payment and was told 
I'd be a happy little camper in three months.

This public message seems to be the only way I can get a response at all 
from you, and not much of one at that.  These messages will BE the "regular 
programming" until I get my REPAIRED instrument back.

This is not comfortable for me either -- it's a bit nauseating, really.  And 
as for how many hours you've been teaching . . . well, it's a tough old 
world and I teach a lot of hours, too.  But I don't treat people with the 
apparent disdain with which you have treated me.

Best regards,

Doug Harvey
Lawrence, KS


Douglas Harvey, Ph.D.
Adjunct Professor of History
www.RowanCelticMusic.com
www.DougHarvey.org
"I would not lead you into the
promised land if I could, because
somebody else would lead you out."
                                                  Eugene Debs
----- Original Message ----- 
From: "Cali and Alden Hackmann" <[email protected]>
To: <[email protected]>
Sent: Tuesday, July 14, 2009 4:20 PM
Subject: [HG-new] Re: Olympic


>
>
> Yeah, just a little. We now return you to your regular programming.
>
>> this is awkward....
>
>
>
> > 


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