Actually, if you want to give me my money back, we can do that, too. I'll ship the loaner instrument back to you. At this point I would almost prefer that we do that.
dh ----- Original Message ----- From: "Cali and Alden Hackmann" <[email protected]> To: <[email protected]> Sent: Tuesday, July 14, 2009 6:34 PM Subject: [HG-new] Re: Olympic > > Dear Doug, > > You are absolutely correct. Alden and I are horrible people. We are > selfish > and make crappy instruments. We don't know what we are doing and we have > never > helped anyone in the hurdy-gurdy world. We have obviously been put on > this > earth to make your life difficult. Your needs are certainly more > important > than anyone else's and we really understand that you need for us to stop > everything else that we are doing and pay attention to you. > > Your instrument will be ready as soon as I finish repairing the damage > caused > to it by exposure to very low humidity. Until then, you have available to > you > at our expense an instrument that is virtually identical to the one you > ordered, strung precisely as you requested. As to exactly when you will > receive your instrument I cannot tell you. We have among other things a > funeral to attend this weekend which will interrupt our schedule yet > again. > As soon as I can figure out how to get those pesky relatives to die when > it is > convenient I will have a better idea when I will have your instrument > finished. > > Now that we have answered your question, and admitted our faults, will you > please contact us directly and stop wasting time and bandwidth for other > members of this list? They are nice people and deserve to have a > reasonable > environment in which to discuss matters which interest and concern them. > > > Cali Hackmann > > > > >> >> Alden and Cali Hackman, >> >> I still haven't gotten a simple answer to my question about the status of >> my >> instrument. I was promised a phone call or some sort of report on the >> status of the repairs. Nada. >> >> The instrument was not strung they way I ordered, the center seam on the >> back was not glued or it was glued poorly, the chanter strings were not >> the >> strings your own website said they would be, and you've been >> unresponsive. >> To your credit, you did ship me a loaner and paid for shipping my >> instrument >> back for repair, which I do appreciate. >> >> However, it was my $2500 you have spent and I still don't have an >> instrument. It has been one year since I sent the down payment and was >> told >> I'd be a happy little camper in three months. >> >> This public message seems to be the only way I can get a response at all >> from you, and not much of one at that. These messages will BE the >> "regular >> programming" until I get my REPAIRED instrument back. >> >> This is not comfortable for me either -- it's a bit nauseating, really. >> And >> as for how many hours you've been teaching . . . well, it's a tough old >> world and I teach a lot of hours, too. But I don't treat people with the >> apparent disdain with which you have treated me. >> >> Best regards, >> >> Doug Harvey >> Lawrence, KS >> >> >> Douglas Harvey, Ph.D. >> Adjunct Professor of History >> www.RowanCelticMusic.com >> www.DougHarvey.org >> "I would not lead you into the >> promised land if I could, because >> somebody else would lead you out." > % > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "hurdygurdy" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/hurdygurdy The rules of posting, courtesy, and other list information may be found at http://hurdygurdy.com/mailinglist/index.htm. To reduce spam, posts from new subscribers are held pending approval by the webmaster. -~----------~----~----~----~------~----~------~--~---
