good comunications and frustrations never go together...
If you don't love someone faults apears always to be bigger...
Marc
----- Original Message ----- 
From: "Doug Harvey" <[email protected]>
To: <[email protected]>
Cc: <[email protected]>
Sent: Wednesday, July 15, 2009 12:09 AM
Subject: [HG-new] Re: Olympic


>
> Alden and Cali Hackman,
>
> I still haven't gotten a simple answer to my question about the status of 
> my
> instrument.  I was promised a phone call or some sort of report on the
> status of the repairs.  Nada.
>
> The instrument was not strung they way I ordered, the center seam on the
> back was not glued or it was glued poorly, the chanter strings were not 
> the
> strings your own website said they would be, and you've been unresponsive.
> To your credit, you did ship me a loaner and paid for shipping my 
> instrument
> back for repair, which I do appreciate.
>
> However, it was my $2500 you have spent and I still don't have an
> instrument.  It has been one year since I sent the down payment and was 
> told
> I'd be a happy little camper in three months.
>
> This public message seems to be the only way I can get a response at all
> from you, and not much of one at that.  These messages will BE the 
> "regular
> programming" until I get my REPAIRED instrument back.
>
> This is not comfortable for me either -- it's a bit nauseating, really. 
> And
> as for how many hours you've been teaching . . . well, it's a tough old
> world and I teach a lot of hours, too.  But I don't treat people with the
> apparent disdain with which you have treated me.
>
> Best regards,
>
> Doug Harvey
> Lawrence, KS
>
>
> Douglas Harvey, Ph.D.
> Adjunct Professor of History
> www.RowanCelticMusic.com
> www.DougHarvey.org
> "I would not lead you into the
> promised land if I could, because
> somebody else would lead you out."
>                                                  Eugene Debs
> ----- Original Message ----- 
> From: "Cali and Alden Hackmann" <[email protected]>
> To: <[email protected]>
> Sent: Tuesday, July 14, 2009 4:20 PM
> Subject: [HG-new] Re: Olympic
>
>
>>
>>
>> Yeah, just a little. We now return you to your regular programming.
>>
>>> this is awkward....
>>
>>
>>
>> >
>
>
> >
>
>
>
> -- 
> Internal Virus Database is out-of-date.
> Checked by AVG.
> Version: 7.5.557 / Virus Database: 270.11.6/1980 - Release Date: 2-3-2009 
> 23:02
>
> 


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