IBM STRONGLY discourages automating the e-mail submission of SCRT Reports. It is very important that customers review their Sub-Capacity Reports each month with a team including software asset management, capacity planning, system programmers, procurement, etc., to ensure that the values on the Sub-Capacity Report represent accurate and fair billable MSUs prior to submitting the report. If the customer determines that any of the reported values are inflated due to an unusual circumstance, such as a looping program, they should follow the override process documented in the SCRT User Guide (http://ibm.com/zseries/swprice/scrt/pdf/scrt_user_guide.pdf).
What everyone needs to understand is that when you submit your SCRT reports to IBM you are submitting a Firm Order. The MSU values cannot be changed a month or two afterwards if you were to later notice an error once you received your invoice. Because this manual review step is so crucial, IBM will not assist SCRT customers in building automated solutions which do not contain a process for human review of the reports. We are always open to suggestions from our customers about how we can help make processes such as these easier. -- David J. Chase, WW zSeries Software Sales -- IBM 18th Fl, 11 Madison Ave, NYC, NY 10010 -------- Original Message -------- Subject: Re: SCRT Date: Wed, 14 Sep 2005 14:50:24 +0200 From: Werner Kuehnel <[EMAIL PROTECTED]> Organization: SAS Inc. Newsgroups: bit.listserv.ibm-main We send since months our SCRT reports fully automated to IBM, too. This morning I attended the webconference where LMDS was introduced. It seems that there is no automation possible. IBM might have automated their work, but on customer side this is a big step backwards. Werner -- Werner Kuehnel IMD GmbH (Mannheimer Versicherung) Mannheim - Germany ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
