> -----Original Message----- > From: IBM Mainframe Discussion List > [mailto:[email protected]] On Behalf Of Ted MacNEIL > Sent: Thursday, February 11, 2010 2:59 PM > To: [email protected] > Subject: Re: Compuware FileAid to IBM FileManager Conversion > > >* Any sensible business case analysis includes both > functional and financial considerations. > >And ultimately the functional considerations should probably > translate into financial ones. >(Examples: "If feature X is > unavailable, that loss will cost us $5 per year. > >If feature Y requires 5 more minutes to use per incident, > that will cost us about $100 more per year in lost productivity.") > > > You're missing one that I've seen missed all the time. > Unless it's a work-alike, you have the (one-time) cost of re-training. > -
That is a good point. However, it can be abused. We hated the CA products. We trialled Macro4's, which I thought were excellant. The programmers voted to go back to Compuware (which are also very good). Their reason was that we had used Compuware in the past and so they already knew it. Good reason. However, they are __now__ saying that they can't be responsible for using Strobe because they don't know how to use it. They didn't get any training. Hum, they refused training because they already knew it and now they refuse to use it because they got no training. Yeah, they want Tech Services to do all the Strobing, look at the reports and then summarize what the programmers need to do to address the CPU usage "problem". -- John McKown Systems Engineer IV IT Administrative Services Group HealthMarkets(r) 9151 Boulevard 26 * N. Richland Hills * TX 76010 (817) 255-3225 phone * (817)-961-6183 cell [email protected] * www.HealthMarkets.com Confidentiality Notice: This e-mail message may contain confidential or proprietary information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. HealthMarkets(r) is the brand name for products underwritten and issued by the insurance subsidiaries of HealthMarkets, Inc. -The Chesapeake Life Insurance Company(r), Mid-West National Life Insurance Company of TennesseeSM and The MEGA Life and Health Insurance Company.SM ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
