>>Training existing staff is a one-time cost. >I disagree. It ought not be. It isn't for me, and it isn't for my employer.
I was talking about for the new product. You do NOT continue training the same people on the same product. I meant that as a replacement product, you only have to train existing staff once. Ongoing training for new staff and, if any, new enhancements cannot be included for the business case for replacing a product. You took what I meant as a specific instance, and turned it into a generality. - Too busy driving to stop for gas! ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
