up to now I have refrained from entering this debate, as it was something, no 
matter what I would have said, would be questioned because of the source (me).
 
It is truly up to the organization to way the benefits of any process, weather 
it is a tool, a new form etc.
 
 
BUT I have to enter this conversation to both question and voice my own opinion 
at this time. Please see below


 

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From: IBM Mainframe Discussion List on behalf of Timothy Sipples
Sent: Sat 13/02/2010 4:30 AM
To: [email protected]
Subject: Re: Compuware FileAid to IBM FileManager Conversion

Ted MacNeil writes:
>Training existing staff is a one-time cost.

I disagree. It ought not be. It isn't for me, and it isn't for my employer.

And I think you make that point later on anyway, that there is indeed the
concept of recurring training for current staff, but then you say that that
expense doesn't vary between tools. I disagree again. Some tools are easier
to use than others on a recurring basis. For example, IBM might argue (with
some merit, I think) that RDz/CICS Explorer/zMF integration of tools makes
it easier to keep skills current, because a common, graphical user
interface between tools is (more) consistent than ISPF.

 
Le contenu de ce courriel s'adresse au destinataire seulement. Il contient de 
l'information pouvant être confidentielle. Vous ne devez ni le copier ni 
l'utiliser ni le divulguer à qui que ce soit à moins que vous soyez le 
destinataire ou une personne désignée autorisée. Si vous le receviez par 
erreur, veuillez nous aviser immédiatement et le détruire.
 
The contents of this e-mail are intended for the named addressee only. It 
contains information that may be confidential. Unless you are the named 
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then destroy it.
 

Robert. This Is A Self Promotion Paragraph as quoted above. Now I Would Not 
normally Object But Only If It Either Plainly  Stated That promoting Or Both 
Sides of the debate Are Given. In This Case Neither Was Done. So I Will Comment 
Here. I Would Dis-Agree. While Software Like You Mentioned Do Supposedly Do 
What You Claim, The Entire Picture Needs To Be Looked At. What Are The Soft 
Costs Of Each Licence? The Cost Of Maintaining The Environment, Etc. Anyone 
Should Investigate The Entire Picture Not Just The Upfront Cost. It Maybe Nice 
That Makes Your Skills Current, But If it Costs More To Create/Maintain That 
Environment Then To Train The People To Use ISPF (the standard) as an example , 
What Is The Saving. That Is Something Only an Organization Can Say For Certain. 
 There Is No Silver Bullet, No Matter How Much Ibm Claims


 _______________________________

Some companies offer ROI calculators that go beyond the fix costs etc. Some 
don't

Some companies offer reoccurring training sessions (when the company asks for 
it) others don't

Some software are market leaders (read most interviews already know how the 
software works) others .....

and I believe in the 80/20 rule. 80% of the users of any tool know about 20% of 
the product. re-occurring training not just the first time, is needed and 
should be part of the maintenance fees one pays for (you get what you pay for). 

New versions come along with added capabilities etc.  The maturity of the 
product line... how long has that software been around? 

Is this what the company does for its main line of work, or they do this as a 
side line as their main business is something else. Will a company that sells 
hardware is going to make a product that will help reduce hardware costs.

All questions that everyone should ask as part of any evaluation of a proposal.

 

Most times its the accountant who questions the costs, but its the IT 
organization that bears the brunt to any changes etc. you may end up saving a 
'hard dollar' but need 3 additional resources to produce the same results with 
the alternative. THE ENTIRE picture both soft and hard needs to be looked at, 
(short and long term) then and only then can anyone make a fair judgment

 

please note this is my personnel opinion and not of my employee. Also please 
don't kill the messenger, (me)

 

 

 

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