Ted MacNeil writes:
>Training existing staff is a one-time cost.

I disagree. It ought not be. It isn't for me, and it isn't for my employer.

And I think you make that point later on anyway, that there is indeed the
concept of recurring training for current staff, but then you say that that
expense doesn't vary between tools. I disagree again. Some tools are easier
to use than others on a recurring basis. For example, IBM might argue (with
some merit, I think) that RDz/CICS Explorer/zMF integration of tools makes
it easier to keep skills current, because a common, graphical user
interface between tools is (more) consistent than ISPF. CA makes the same
argument with its "Mainframe 2.0" tools. Knowledge fades if unexercised.

John McKown reinforces that point in his post when he mentioned that his
developers wanted Tool S because they were allegedly familiar with it but
then, once they had it, wouldn't use it because they had forgotten how.
That's recurring training for existing staff. In college I took a (no
doubt) expensive course that taught Pascal programming. I've forgotten most
of it. The FAA mandates recurring education for pilots and mechanics, and
the amount varies between aircraft types.

Quite simply, tools can vary in how often they exercise knowledge, both
because of the design of the tool and the role the tool plays. That ought
to factor into the business case.

- - - - -
Timothy Sipples
IBM Consulting Enterprise Software Architect
E-Mail: [email protected]
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