It would be nice to know what the 'instability' was and the recovery procedure 
used and why it took 7 hours to recover.
I doubt we will ever know the facts.

Ken 

-----Original Message-----
Hal Merritt

Based on a follow-up item:
http://www.computerworld.com/s/article/9179121/IBM_takes_blame_for_massive_bank_system_failure

The short answer is: yes. It was an operator error. 

Now, I'll sit back and enjoy the debate on the question if an 'operator error' 
counts as a 'glitch'. 

For the opening shot in this, I'd argue: yes. While no system can ever be 
totally idiot proof, human intervention can be counted on as a failure mode.  
Besides, it should have taken more than one idiot to do the job. :-)   
 


-----Original Message-----
Mark T. Regan

http://business
Just FYI, there's a news article on this subject at 

http://business.asiaone.com/Business/News/Story/A1Story20100709-226140.html
 Thanks,

Mark Regan 

-

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