On Wed, 13 Oct 2010 15:19:57 -0700, Ron Hawkins wrote:
>
>I'd like to know if the Seagate or Hitachi drive from Fry's includes an
>account SE, a CE to install it, phone home monitoring, non-disruptive
>replacement, a dynamic spare, FC or SAS active/active dual ports, and 
access
>to a guy like me with a lab to recreate and advise on your critical
>performance problems?
>
>Does someone turn up in the middle of the night with a replacement when a
>drive you purchase from the internet dies, or does it take a month to get a
>replacement under warranty? Like the old adage says "you get what you pay
>for."

I'm not passing judgement. Just tossed a fact or two out there. But since you 
ask, how about they limit themselves to 500% markup ??? Or 600% ??? That 
still cuts our cost more than half.

>And of course it is not price gouging for Mainframe disk. You vendor will
>add all that support cost, margin, whatever, whether it's formatted for
>Mainframe or Open Systems. Do you think that your argument is a bit like
>using the primary cost of rubber to compare the cost of the windshield wiper
>blades on my Mustang with a Ferrari.

No, I don't. I have no problem with anyone making a decent profit. But what is 
a decent profit ??? Are you saying they charge us 15 times retail for a disk so 
they can give us all the cool software that makes it all work for free ???

Every piece of that hardware has a cost associated with it. Even the power 
cords are separately priced. It's just a whole lot easier to compare when they 
throw a shiny cabinet around commodity disk. Kind of maddening actually, but 
whatever. I'm not even saying it's not worth it. It works great. I wish I would 
have thought of it...

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