If you sanitize a dump you might find that you have killed information that the support persons might need.
Suppose that you are running some product that has an encryption function and it fails. If you sanitize that dump, removing all the clear text, it may become impossible for the support people to figure out what was so special with your data that their code crashed. And if you are taking the IPCS type data (SVC DUMP and / or SYSMDUMP) and sanitizing it, IPCS may not function. That is, the support people may not be able to get IPCS to initialize your dump so that it can be read. Perhaps support contracts need to be reviewed to ensure that both parties (customer and vendor) are doing things that will comply with (whatever alphabet soup you want for secure data legislation that applies on whatever continent you are on/in). Regards, Steve Thompson -----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Veilleux, Jon L Sent: Wednesday, July 26, 2006 10:23 AM To: [email protected] Subject: Re: snding svc dumps Unless you want to run an edit program against the dump then I don't see how you could possibly avoid the vendor seeing the secure data. Our E-Mail system will automatically encrypt any mail that contains 9 digit numbers, maybe some hot shot develpoer could write an interface to ftp to remove or alter any 9 digit number or other specified data in a dump? <snip> ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
