from ibmlink web site Voice Support alternative for SoftwareXcel customers 14 November 2007
An emergency process has been instituted for customers with an active contract for SoftwareXcel basic edition or SoftwareXcel enterprise edition when IBMLink or an IBMLink function is unavailable. Customers with a high impact question can call 1-800-IBM-Serv (1-800-426-7378) for support during the time of the outage. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
