> -----Original Message-----
> From: IBM Mainframe Discussion List On Behalf Of Gray, Larry - Larry A
>
> Some people, based on support contract, are not allowed to
> call that number for Q&A, only for problems. I beleive in
> the interim, they are allowed to call for Q&A.
I believe the same entitlements attach to the "Tech Q&A" on IBMLink,
based on the support contract; e.g., SoftwareXcel Basic vs SoftwareXcel
Extended. "Extended" is entitled for Q&A, while "Basic" is "problems
(defects) only".
> Somewhat hard
> to update your Q&A entries when the revise button has been removed.
Indeed.
-jc-
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