QDF (quick dirty fix) is to set TSO period 2 to importance 3. This should change things from intolerable to manageable <G>
If you want "no further calls" for ever and ever, Set TSO period 2 to importance 2. This will place TSO ahead of PRODHI. (be careful!). RMF SYSRPTS(WLMGL) provides a wealth of information about what is actually occurring. The correct resolution depends on you installation requirments. In the past I have used a 3 period TSO scheme. Per 1 accounts for 80% of all trans (adjust the duration until this is achieved), Per 2 accounts for 80% of the remainder (16% of total), Again, adjust the duration (cumulative) of Period 2 until the 96% is achieved. Per 1 is IMP 1 or 2, Per 2 is IMP 2 or 3, Per 3 is below standard batch. (any work that gets here most likely should be run as batch, <snip> I am no performance expert and I am basically mostly using Cheryl Watson quickstart (or whatever it is called). We are only using one service class for TSO users. For the most part it works fine but during batch window we have times when the operators let a bunch of stuff run in high priority batch service class. During those times, TSO users tend to sit and hang. Of course, the operators bump up their own priority so they don't have a problem. I am looking for suggestions as to how to setup the service class for TSO users to avoid having them hang during these situations. Here is my service class for TSO: Base goal: CPU Critical flag: NO # Duration Imp Goal description - --------- - ---------------------------------------- 1 800 2 80% complete within 00:00:00.300 2 4 Execution velocity of 40 Here is my service class for PRDBATHI (which I am assuming is causing the problem): Base goal: CPU Critical flag: NO # Duration Imp Goal description - --------- - ---------------------------------------- 1 3 Execution velocity of 40 </snip> ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html

