I have 3 periods, adjusted to your imp's, they would be something like
this:

  #  Duration   Imp  Goal description
  -  ---------  -    ----------------------------------------
  1  1500       2    80% < 2 sec
  2  5000       3    80% < 15 sec 
  3             4    vel+IO ? 10%

I suspect your durations are too short for their needed work, mine were.
If they get to period 3, they are doing something "batch like" and
should suffer as such.  1 & 2 could be combined, it is just separate
trivial TSO from not quite trivial here.  

This seems to let TSO users monitor their batch jobs and do normal
things.  Large ISPF 3.4 queries can hang awhile at busy times, but if
the system is full, something has to suffer.  

Len Rugen

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