Ed, Sounded like production testing..if it works it's productions if not its a test
Scott ford www.identityforge.com On Jun 27, 2012, at 3:47 PM, Ed Gould <edgould1...@comcast.net> wrote: > Could it be instead that CA does not follow SMPE conventions (sup,pre etc) ? > > Ed > > ps: I would love to see it that was the real reason. Only then CA would be > embarrassed (only after 10+ years)! > > > On Jun 27, 2012, at 11:46 AM, Jerry Whitteridge wrote: > >> One relates to a conditioning PTF required on the back level system to be >> able to backout an upgrade from a higher using a backup (DMPQ/MOVQ) process >> native to CA-7. As I read it they attempted to backout using the standard >> documented process but the downlevel system couldn't use the data formatted >> for the uplevel system and queue corruption might have occurred. >> >> It's shutting the door after the event - but also points to a code not a >> process problem. >> >> Jerry Whitteridge >> Lead Systems Programmer >> Safeway Inc. >> 925 951 4184 >> >> If you feel in control >> you just aren't going fast enough. >> >> >> -----Original Message----- >> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On >> Behalf Of Bill Ashton >> Sent: Wednesday, June 27, 2012 9:39 AM >> To: IBM-MAIN@LISTSERV.UA.EDU >> Subject: Re: 'Inexperienced' RBS tech operative's blunder led to banking >> meltdown >> >> Without having seen the HIPERs, it could be that they are trying to keep >> others from blowing off their feet if they have staff who are >> "operationally challenged." >> B >> >> On Wed, Jun 27, 2012 at 12:34 PM, Jerry Whitteridge < >> jerry.whitteri...@safeway.com> wrote: >> >>> I've just seen 3 HIPER PTF's from CA related to CA-7 that also fit the >>> reported information on the RBS outage. I'd not be too hasty in blaming >>> staff at this point. >>> >>> Jerry Whitteridge >>> Lead Systems Programmer >>> Safeway Inc. >>> 925 951 4184 >>> >>> If you feel in control >>> you just aren't going fast enough. >>> >>> >>> -----Original Message----- >>> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On >>> Behalf Of Knutson, Sam >>> Sent: Wednesday, June 27, 2012 6:49 AM >>> To: IBM-MAIN@LISTSERV.UA.EDU >>> Subject: Re: 'Inexperienced' RBS tech operative's blunder led to banking >>> meltdown >>> >>> To someone who is inexperienced on platform I imagine managing a CA-7 >>> upgrade is like having the world's smartest dog but it only responds to >>> commands in Latin. Miscommunication is likely to be a source of >>> dissatisfaction. >>> >>> The average person <30 is not stupid because they haven't been editing >>> command decks and JCL for 25 years or lazy but software on our platform >>> tends to be very particular and sometimes unforgiving of mistakes i.e. >>> failure to specify QUEUE=NOFORMAT or some non-obvious phrase as part of >>> START command. Since business is no longer content to bring in newbies >>> and let them spend 5-10 years to reach Journeyman status under the guidance >>> of more senior folks software is going to have to get smarter and more >>> forgiving, documentation is going to have to be written with less >>> assumptions about the expertise of the "systems programmer" and zNextGen >>> (generic) is going to operate "our" mainframes weather we think they are >>> ready or not. Some of those next generation folks are not going to be >>> based in the home office anymore either whether we like that or not. >>> >>> The Register is fun reading sometimes but they rarely have enough detail >>> to get real insight into what actually happened. So really anything we say >>> here is just idle speculation. Feels like Friday so that's my .02 worth >>> of idle speculation :-) >>> >>> Best Regards, >>> >>> Sam Knutson, GEICO >>> System z Team Leader >>> mailto:sknut...@geico.com >>> (office) 301.986.3574 >>> (cell) 301.996.1318 >>> >>> "Think big, act bold, start simple, grow fast..." >>> >>> >>> -----Original Message----- >>> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On >>> Behalf Of Tom Ambros >>> Sent: Wednesday, June 27, 2012 8:25 AM >>> To: IBM-MAIN@LISTSERV.UA.EDU >>> Subject: Re: 'Inexperienced' RBS tech operative's blunder led to banking >>> meltdown >>> >>> "Complicated legacy mainframe system"? It's CA-7! If they think that's >>> complicated they probably can't work a Mr. Coffee. >>> >>> Thomas Ambros >>> Operating Systems and Connectivity Engineering >>> 518-436-6433 >>> >>> >>> >>> >>> >>> From: Ed Gould <edgould1...@comcast.net> >>> To: IBM-MAIN@LISTSERV.UA.EDU >>> Date: 06/27/2012 00:44 >>> Subject: 'Inexperienced' RBS tech operative's blunder led to >>> banking meltdown >>> Sent by: IBM Mainframe Discussion List <IBM-MAIN@LISTSERV.UA.EDU> >>> >>> >>> >>> >>> http://www.theregister.co.uk/2012/06/26/rbs_natwest_ca_technologies_outsourcing/ >>> >>> >>> >>> ==================== >>> This email/fax message is for the sole use of the intended >>> recipient(s) and may contain confidential and privileged information. >>> Any unauthorized review, use, disclosure or distribution of this >>> email/fax is prohibited. 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