It really sounds like your Shift F9 key is mapped to something other than PF21 in the emulator. I don't remember the commands in Extra! to see the keyboard mapping, but I would start there. Be sure you are looking at Shift F9, not just base F9.
Billy

------ Original Message ------
From: "Bob Bridges" <[email protected]>
To: [email protected]
Sent: 8/24/2020 1:29:05 PM
Subject: Re: PF key - one PF key - not responding

Didn’t mean to be unclear; when I said "rchange" was assigned to <Shift-PF9>, I 
really meant to <PF21>.

However it's a good question about trying it in other apps.  I went back to the PDF menu - the 
ISPF Primary Options Menu, I mean (I guess I'm showing my age) - assigned HELP to <PF21> 
and hit <Shift-F9>.  No response.  If I hadn't rebooted, and if <Shift-PF9> weren't 
provably working in a non-mainframe app (ie Outlook), it would be perfectly obvious that the 
problem is at my end, either in my PC or the keyboard.

---
Bob Bridges, [email protected], cell 336 382-7313

/* I'm not naive about my country. My country is definitely not always right; 
my country has at times been terribly wrong. But I know this about Americans: 
We don't set out to kill innocent people. We don't cheer when innocent people 
die.  -Dave Barry, 2001-09-14 */

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Itschak Mugzach
Sent: Monday, August 24, 2020 13:13

PF setting is ispf application sensitive. Try keys at the command line
while in edit. What us the value of "pf21"?

--- בתאריך יום ב׳, 24 באוג׳ 2020, 19:58, מאת Bob Bridges ‏<[email protected]
 This is a really weird one.  My <Shift-PF9> key is not getting any
 response from ISPF, and before you tell me it must be my keyboard or my PC,
 let me tell you what I've tried so far:

 In ISPF <PF9> is assigned the string "rfind" and <Shift-PF9> is assigned
 the string "rchange".  I'm in ISPF Edit and attempt the command "c all agt
 own", and start hitting <Shift-PF9> in order to find and change selected
 instances of "agt" to "own".  Nothing happens.

 o  I test it by using <PF9>.  The rfind command works fine.

 o  I try using the right shift key instead of the left.  No response.

 o  I hit both shift keys a few times, in case one of them has got locked.
    Doesn't fix the problem.

 o  I reboot the PC.  No change.

 o  Maybe there's something wrong with my ISPF change command; I "HELP" to
    <Shift-PF9>.  Nope, <Shift-PF9> still garners no response

 o  I type "rchange" manually on the command line; that works, so the
    problem isn't the command, it's that the keystroke isn't being sent.

 o  I check the keyboard mapping on my emulation; it claims that <Shift-F9>
    is mapped to PF21.

 o  Ok, maybe it's not the keyboard but the PC itself working with <PF9 but
    not <Shift-PF9>.  So in Outlook I mapped both <F9> and <Shift-F9> to the
    '£' character.  Both <F9> and <Shift-F9> produced '£'.  I conclude the
    keystroke is being sent.

 I'm out of ideas.  If the keystroke is being sent by my PC, and the 3270
 emulation is converting it to <PF21>, why does ISPF not respond to it?  Any
 ideas out there?  I'll take anything, at this point, no matter how unlikely.

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