I have a Dell laptop and some keys often fail to work. It's a common
problem. In your case it could be something similar. The fault is
intermittent and I use a USBexternal keyboard to overcome the problem.

On Tue, Aug 25, 2020, 03:38 Billy Ashton <[email protected]> wrote:

> It really sounds like your Shift F9 key is mapped to something other
> than PF21 in the emulator. I don't remember the commands in Extra! to
> see the keyboard mapping, but I would start there. Be sure you are
> looking at Shift F9, not just base F9.
> Billy
>
>
> ------ Original Message ------
> From: "Bob Bridges" <[email protected]>
> To: [email protected]
> Sent: 8/24/2020 1:29:05 PM
> Subject: Re: PF key - one PF key - not responding
>
> >Didn’t mean to be unclear; when I said "rchange" was assigned to
> <Shift-PF9>, I really meant to <PF21>.
> >
> >However it's a good question about trying it in other apps.  I went back
> to the PDF menu - the ISPF Primary Options Menu, I mean (I guess I'm
> showing my age) - assigned HELP to <PF21> and hit <Shift-F9>.  No
> response.  If I hadn't rebooted, and if <Shift-PF9> weren't provably
> working in a non-mainframe app (ie Outlook), it would be perfectly obvious
> that the problem is at my end, either in my PC or the keyboard.
> >
> >---
> >Bob Bridges, [email protected], cell 336 382-7313
> >
> >/* I'm not naive about my country. My country is definitely not always
> right; my country has at times been terribly wrong. But I know this about
> Americans: We don't set out to kill innocent people. We don't cheer when
> innocent people die.  -Dave Barry, 2001-09-14 */
> >
> >-----Original Message-----
> >From: IBM Mainframe Discussion List [mailto:[email protected]] On
> Behalf Of Itschak Mugzach
> >Sent: Monday, August 24, 2020 13:13
> >
> >PF setting is ispf application sensitive. Try keys at the command line
> >while in edit. What us the value of "pf21"?
> >
> >--- בתאריך יום ב׳, 24 באוג׳ 2020, 19:58, מאת Bob Bridges ‏<
> [email protected]
> >>  This is a really weird one.  My <Shift-PF9> key is not getting any
> >>  response from ISPF, and before you tell me it must be my keyboard or
> my PC,
> >>  let me tell you what I've tried so far:
> >>
> >>  In ISPF <PF9> is assigned the string "rfind" and <Shift-PF9> is
> assigned
> >>  the string "rchange".  I'm in ISPF Edit and attempt the command "c all
> agt
> >>  own", and start hitting <Shift-PF9> in order to find and change
> selected
> >>  instances of "agt" to "own".  Nothing happens.
> >>
> >>  o  I test it by using <PF9>.  The rfind command works fine.
> >>
> >>  o  I try using the right shift key instead of the left.  No response.
> >>
> >>  o  I hit both shift keys a few times, in case one of them has got
> locked.
> >>     Doesn't fix the problem.
> >>
> >>  o  I reboot the PC.  No change.
> >>
> >>  o  Maybe there's something wrong with my ISPF change command; I "HELP"
> to
> >>     <Shift-PF9>.  Nope, <Shift-PF9> still garners no response
> >>
> >>  o  I type "rchange" manually on the command line; that works, so the
> >>     problem isn't the command, it's that the keystroke isn't being sent.
> >>
> >>  o  I check the keyboard mapping on my emulation; it claims that
> <Shift-F9>
> >>     is mapped to PF21.
> >>
> >>  o  Ok, maybe it's not the keyboard but the PC itself working with <PF9
> but
> >>     not <Shift-PF9>.  So in Outlook I mapped both <F9> and <Shift-F9>
> to the
> >>     '£' character.  Both <F9> and <Shift-F9> produced '£'.  I conclude
> the
> >>     keystroke is being sent.
> >>
> >>  I'm out of ideas.  If the keystroke is being sent by my PC, and the
> 3270
> >>  emulation is converting it to <PF21>, why does ISPF not respond to
> it?  Any
> >>  ideas out there?  I'll take anything, at this point, no matter how
> unlikely.
> >
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