Even when developers have to eat their own dogfood, they may be too familiar 
with the product to recognize issues that customers might encounter.

Does anybody have access to a pool of untrained testers? IMHO, that's essential 
for adequately testing a user interface.

-- 
Shmuel (Seymour J.) Metz
http://mason.gmu.edu/~smetz3
עַם יִשְׂרָאֵל חַי
נֵ֣צַח יִשְׂרָאֵ֔ל לֹ֥א יְשַׁקֵּ֖ר



________________________________________
From: IBM Mainframe Discussion List <[email protected]> on behalf of 
Doug Fuerst <[email protected]>
Sent: Thursday, July 11, 2024 7:44 AM
To: [email protected]
Subject: Re: another z/OSMF rant. -- Catch-22 is killing me

Back when I was an FE, we used to discuss the fact that some components
were so difficult to replace that the designers probably never had to
actually replace them. We always thought that the designers should have
to replace every part we had to replace in the field before the design
was signed off on. Never happened though...

Doug Fuerst

------ Original Message ------
From "Brian Westerman" <[email protected]>
To [email protected]
Date 7/11/2024 0:32:21 AM
Subject Re: another z/OSMF rant. -- Catch-22 is killing me

>It just occurred to me that maybe the people who build z/OSMF never really had 
>to use it to build a production system.  Building something that IPLs is 
>simple. building a production replacement takes some doing and having someone 
>that might not really "get" the entire process can really make the process 
>quite hard.
>
>Just a thought.
>
>Brian
>
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