I vote for going back to the way it was.


"Confidentially doc, I am the wabbit."

Bugs Bunny

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On Thursday, July 11th, 2024 at 8:39 AM, Colin Paice 
<[email protected]> wrote:

> When I worked for IBM we had people (the product 2nd line, and also some
> recent grads) install our product (on Windows and Linux). This was an eye
> opener and we changed the installation process.
> We also tried a GUI installer for z/OS, but this made the easy bits easier
> - and didn't handle the difficult bits - such as the RACF definitions. It
> is no longer supported.
> There is a common phrase something like if you want to improve a process -
> do not go down the path of automate and simplify - but instead do simplify
> then automate.
> 
> Whatever solution we have - it has to be do-able unaided by 25 year olds -
> that is our target audience.
> 
> Rather than just let off stream, are there any suggestions on things we
> could do to improve the whole installation process?
> Colin
> 
> On Thu, 11 Jul 2024 at 12:53, Seymour J Metz [email protected] wrote:
> 
> > Even when developers have to eat their own dogfood, they may be too
> > familiar with the product to recognize issues that customers might
> > encounter.
> > 
> > Does anybody have access to a pool of untrained testers? IMHO, that's
> > essential for adequately testing a user interface.
> > 
> > --
> > Shmuel (Seymour J.) Metz
> > http://mason.gmu.edu/~smetz3
> > עַם יִשְׂרָאֵל חַי
> > נֵ֣צַח יִשְׂרָאֵ֔ל לֹ֥א יְשַׁקֵּ֖ר
> > 
> > ________________________________________
> > From: IBM Mainframe Discussion List [email protected] on behalf
> > of Doug Fuerst [email protected]
> > Sent: Thursday, July 11, 2024 7:44 AM
> > To: [email protected]
> > Subject: Re: another z/OSMF rant. -- Catch-22 is killing me
> > 
> > Back when I was an FE, we used to discuss the fact that some components
> > were so difficult to replace that the designers probably never had to
> > actually replace them. We always thought that the designers should have
> > to replace every part we had to replace in the field before the design
> > was signed off on. Never happened though...
> > 
> > Doug Fuerst
> > 
> > ------ Original Message ------
> > From "Brian Westerman" [email protected]
> > To [email protected]
> > Date 7/11/2024 0:32:21 AM
> > Subject Re: another z/OSMF rant. -- Catch-22 is killing me
> > 
> > > It just occurred to me that maybe the people who build z/OSMF never
> > > really had to use it to build a production system. Building something that
> > > IPLs is simple. building a production replacement takes some doing and
> > > having someone that might not really "get" the entire process can really
> > > make the process quite hard.
> > > 
> > > Just a thought.
> > > 
> > > Brian
> > > 
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> 
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