Ask the candidate questions on where to find things relevant to his role at 
your installation. 

This is important because even if he knows the details for the last release he 
worked on, they may be different for the releases you're running.

-- 
Shmuel (Seymour J.) Metz
http://mason.gmu.edu/~smetz3
עַם יִשְׂרָאֵל חַי
נֵ֣צַח יִשְׂרָאֵ֔ל לֹ֥א יְשַׁקֵּ֖ר



________________________________________
From: IBM Mainframe Discussion List <[email protected]> on behalf of 
Brian Westerman <[email protected]>
Sent: Wednesday, May 28, 2025 1:40 AM
To: [email protected] <[email protected]>
Subject: Re: Interview questions


External Message: Use Caution


technical questions a re difficult to come up with because there are no two 
sites that are the same.  There are some general things though that could be 
asked, like how they would handle specific problems, this is especially good if 
you have some that you may have handled in the past.  You pretty much have to 
go by following their methodology to see if it fits what you did or if it's so 
far off track that you know they would not be able to do the job.  Even having 
supported hundreds of sites there are almost no problems that are exactly the 
same, however they are VERY similar and the approach to fixing or debugging is 
just as important as knowing the solution off the top of your head.  Actually, 
it's probably more important because shooting from the hip tends to be wrong a 
lot, and that type has a hard time shifting focus.

You could ask general systems programming type stuff, i.e. how they handle 
SMP/e, how often they feel maintenance should be applied, how they would 
migrate maintenance between the LPARs and/or plexes. What is their approach to 
problem analysis and resolution.  How would they handle the O-Dark-Thirty calls 
that we all get.  What vendor software have they worked with in the past that 
your site has, and how they deal with vendor software issues.

It's also very important that they can work with the existing people at the 
site.  Some systems programmers are very secretive and don't like to work with 
others, but are otherwise great at their job.  If a "team" is important to the 
site, then someone like that would not work out.  How do they handle 
frustration with management decisions that impact the data center negatively?  
Some people don't interact well with management, but are great systems 
programmers.

Are they able to teach others?  Can they even work well with others?  All of 
that is way more important than any specific technical question that you might 
come up with.

One of the best CICS systems programmers I ever met was nixed on a job because 
he didn't know the SYS1.PARMLIB members, even though they wanted him for CICS 
expertise, and the chances of him making a parmlib change were close to zero.  
Several months later, the site had some major CICS issues and several of the 
people on site were terminated over the outage.  He probably would have 
resolved the issue in a few minutes, and in fact when they approached him later 
to offer him another "chance", he told them the solution (which was correct) 
and then turned down the offer of another interview.

Sorry to run on about this, but when I read your post, I started to wonder how 
I would handle something like this.  I have interviewed lots of times, but 
never really had to interview someone for my type of position.  I think it 
would be fun to try, but difficult to actually have to do it.

Good luck.  Let me know how it went.

Brian

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