On 4/10/2013 1:03 PM, Brian Westerman wrote:
Unfortunately, as many of you have pointed out in this thread, IBM/CA/BMC software is seen as the
"premium" choice for Systems Automation software, even though feature-for-feature, and
cost-wise we have them well and truly beaten. In some ways, the bad economy has helped us grow to
have so many sites, but we still have not raised our prices since we first introduced any of the
products. We have never once lost a client to ANY other vendor and more than 99% of our clients
have purchased our software AFTER they ran one of the "premium" products.
So, I have to agree that it is difficult to get a site to even try a "cheaper"
or even a free product, because of the potential for disaster, but in most cases, the
results are well worth taking the chance.
I worked for a big supermarket company who replaced Omegamon with TMon
because TMon was 50% cheaper and didn't hog 20% of the CPU. Price does
matter as does performance. Some CIOs are ruthless when it comes to
negotiating with vendors. I once worked for a company who replaced every
single CA product because they suddenly increased their prices by 25%.
Some of those tools were best of breed but he didn't care. He just
wanted rid of CA and that was that.
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