Let's also remember that in the "good old days" you paid for every manual,
so there's no comparison to the ability to access hundreds of manuals and
have them available for free.  This doesn't even count all the SHARE
presentations and numerous other sources of information.


>In the good old days IBM had Customer Service Reps and Field Engineers that
assisted in the Education. The best we can hope for now is Web
presentations.  

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