Pew, Curtis G wrote: >Since I started this thread, I’ll jump back in.
Welcome back... ;-) >This is why we never did chargeback; our director from 1968 through about 1993 >felt that if we did people would do the wrong thing to avoid computer charges. >(The main “wrong thing” being continue to use manual processes instead of >automating.) That is a very good reasoning. I can't find any fault with that. If you get your chargeback defined+setup properly, do your SMF, DCOLLECT, 3th party transaction monitor, etc. properly, you can't go wrong with chargeback. Do it properly so the users can't avoid 'expensive' things. One example, we charge for allocated space, not used space. 'They' quickly learn to do allocations properly. In years before SMS, we charged for each duplicate datasets. The users? They just went Grrrrrrrr! ;-) After SMS is in use, we warned our users that we will delete uncataloged datasets without warning, they complied. Of course, users pay less. Also, if something is in a loop, we simply cancel that thing, whether it is excessive CPU, SMF or DASD usage. In this way, no one complains about x million rands for a single [runaway] job. You have RACF? Why don't you use it to prevent 'wrong processes'. For example, we limit COBOL to 'approved' CECs. These programmers quickly learn where to do their compiling. Alternative is, we can charge them for using wrong LPARs, but RACF is better. This is not about being a rude nanny (Think about that miserable bitch Rottenmeier in 'Heidi' by Johanna Spyri), but just be reasonable for all persons like sysprogs, DBAs, clients, bean-counters and management and of course to IBM. Of course, we change with the technology, for example we charged for each 3800 printer page. Today, we are not printing directly from JES2, but chargeback for actual printing is done in another way. Same for tape reels. Chargeback for that tapes were discontinued. I agree chargeback is not for everyone, so YMMV. Groete / Greetings Elardus Engelbrecht ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
