Constant communication is the key. I did a remote gig for two years where the 
data center was 600 miles away. My manager also worked remotely. I did one 
initial site visit for orientation and that was it.
I am currently involved in a short term assignment where the data center is 
1000 miles away. This gig is a little more specific as to the project I am 
working on. Again, I communicate mostly via email and some telephone 
conversations. 

I do have SKYPE for my computer which is an option you may wish to consider, 
assuming you have the hardware (camera, mike, etc). My laptop has all of that 
built in.
Bill J.
 

    On Tuesday, September 27, 2016 12:57 PM, Mitch Mccluhan 
<[email protected]> wrote:
 

  John,

You almost must have a camera for 2-way communication.  You can get a good 
quality USB camera for your computer from Amazon or ebay.  They work 
exceptionally well.  I recommend you get one with an internal microphone.  
Seeing people's facial expressions when they are talking can make a huge 
difference.  Do you have external speakers?  If not, I recommend them as the 
sound quality is much better and this  is important when you are working with a 
variety of people that have varying quality of microphones themselves, along 
with accents.  

 

Mitch McCluhan
[email protected]

 

 

-----Original Message-----
From: John McKown <[email protected]>
To: IBM-MAIN <[email protected]>
Sent: Tue, Sep 27, 2016 11:27 am
Subject: Re: remote system support (i.e. the data center is 2 states away from 
you).

On Tue, Sep 27, 2016 at 11:11 AM, Mitch Mccluhan <
[email protected]> wrote:

>  John,
>
> I've been working remotely for years.  The issue is being relevant.  Stay
> on top of things.  Look for areas that might benefit from your experience
> and expertise.  Don't miss ANY meetings, conference calls, etc.  Don't be
> shy about requesting anything and everything you would need to be an
> integral part of the support team.
>

​Which leads me to another question: how do you do meetings? Video
conferencing? Skype? I don't have a camera on my home computer, but I do
have a very nice (10 inch) Android tablet.​



>
> Regards,
>
>
>
> Mitch McCluhan
> [email protected]
>
>
>
>
>
> -----Original Message-----
> From: John McKown <[email protected]>
> To: IBM-MAIN <[email protected]>
> Sent: Tue, Sep 27, 2016 10:57 am
> Subject: remote system support (i.e. the data center is 2 states away from
> you).
>
> This is kind of a curiosity question and kind of serious. There is a chance
> that I might be offered a job where the data center is about 20 hours away
> by car (according to Google maps). Needless to say, there is no going in
> overnight to fix a problem. So I'm wondering if others here support a z/OS
> system where getting to the data center would be a long commute (unless you
> have your own plane, like some I know). How does that work out? In this
> shop, we haven't had any "operators" for about 5 years, maybe more. We
> systems people do all the hardware interfacing, tape management, IPL'ing,
> and "CE baby sitting" (being on-site while they work). This is really
> removed me from the historic paradigm. I somewhat like the thought of
> working from the house. But I also worry about being somewhat excluded from
> the unofficial information channels (i.e. company gossip). I also wonder
> about things like meetings and just being "invisible" and so "out of mind"
> when decisions are made.
>
> --
> Heisenberg may have been here.
>
> Unicode: http://xkcd.com/1726/
>
> Maranatha! <><
> John McKown
>
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>
>
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-- 
Heisenberg may have been here.

Unicode: http://xkcd.com/1726/

Maranatha! <><
John McKown

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