So I would say your MOUNTWAITTIME of 10mins is too short. The default for HSM
is 15 mins if it is not coded.
You probably need to do the following
1) Change the mount wait time to make it longer.
2) Review the history of tape mounts in general and see what is going on when
HSM is getting the ARC0310A
3) Review IBMLINK for OS/390 V2.10 and see if there are any ptfs you have not
installed on DFHSM.
4) Look at the running STC JCL for DFHSM. See what Parmlib member it is
running with.
What you think is the right dataset(member) might be different in the STC
JCL.
When working with mount wait times, if HSM is held up too long, it may cause
issues as well.
See if the mount wait time in the ARCCMDxx member is the same as the Q SETSYS
information.
See when the last date the ARCCMDxx member was changed. If recent, then it is
possible someone updated it
There are tools to help with analyzing tape mount issues. IBM has Volume Mount
Analyzer, as well as the TAPETOOLS.
If you have other products that can read SMF, then you could use those as well.
Lizette
> -----Original Message-----
> From: IBM Mainframe Discussion List [mailto:[email protected]] On
> Behalf Of Elardus Engelbrecht
> Sent: Thursday, November 24, 2016 7:09 AM
> To: [email protected]
> Subject: Re: HSM question
>
> Tony Thigpen wrote:
>
> >The remote operator is a human.
> >Tape management system is CA1
> >Still researching logs.
>
> Thanks. I see that output and logs you gave to Lizette.
>
> I see you have MOUNT WAIT TIME=010 MINUTE(S), but what are the [elapsed] times
> for these messages and reply?
>
> *IEC501A M 0C01,015010,SL,COMP,DFSMSHSM,DFSMSHSM,DFHSM.BACKTAPE.DATASET
> *0037 ARC0310A CAN TAPE 015010 BE MOUNTED? REPLY Y OR N
> R 37,N
>
> You said it asked for another mount, is that for this message for which you
> drove in your car to do that mount?
>
> ARC0421I BACKUP VOLUME 015010 IS NOW MARKED FULL
>
> Just probing questions, because when I was a HSM admin ages ago, I got many
> gray hairs about those mounts...
>
> It is one of those things for which an autoreply is not going to work always
> in a 'lights-out 24/7' environment.
>
> Good luck! You will need all the help you are deserving. I hope you can get a
> good solution for this PITA.
>
> Groete / Greetings
> Elardus Engelbrecht
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