Other options: 1) Use Automation tool or MPF to automatically respond Y or N 2) Find out where the tape resides physically. Is it on a desk or next to the tape drives? At some shops I have worked at, we automatically responded N to this message and just let DFHSM pick it up next time and allow it to move on to the next task.
Lizette > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] On > Behalf Of Lizette Koehler > Sent: Thursday, November 24, 2016 7:36 AM > To: [email protected] > Subject: Re: HSM question > > So I would say your MOUNTWAITTIME of 10mins is too short. The default for HSM > is 15 mins if it is not coded. > > You probably need to do the following > > 1) Change the mount wait time to make it longer. > 2) Review the history of tape mounts in general and see what is going on > when HSM is getting the ARC0310A > 3) Review IBMLINK for OS/390 V2.10 and see if there are any ptfs you have > not installed on DFHSM. > 4) Look at the running STC JCL for DFHSM. See what Parmlib member it is > running with. > What you think is the right dataset(member) might be different in the STC > JCL. > > When working with mount wait times, if HSM is held up too long, it may cause > issues as well. > > See if the mount wait time in the ARCCMDxx member is the same as the Q SETSYS > information. > > See when the last date the ARCCMDxx member was changed. If recent, then it is > possible someone updated it > > > There are tools to help with analyzing tape mount issues. IBM has Volume > Mount Analyzer, as well as the TAPETOOLS. > > If you have other products that can read SMF, then you could use those as > well. > > Lizette > > > > -----Original Message----- > > From: IBM Mainframe Discussion List [mailto:[email protected]] > > On Behalf Of Elardus Engelbrecht > > Sent: Thursday, November 24, 2016 7:09 AM > > To: [email protected] > > Subject: Re: HSM question > > > > Tony Thigpen wrote: > > > > >The remote operator is a human. > > >Tape management system is CA1 > > >Still researching logs. > > > > Thanks. I see that output and logs you gave to Lizette. > > > > I see you have MOUNT WAIT TIME=010 MINUTE(S), but what are the > > [elapsed] times for these messages and reply? > > > > *IEC501A M > > 0C01,015010,SL,COMP,DFSMSHSM,DFSMSHSM,DFHSM.BACKTAPE.DATASET > > *0037 ARC0310A CAN TAPE 015010 BE MOUNTED? REPLY Y OR N > > R 37,N > > > > You said it asked for another mount, is that for this message for > > which you drove in your car to do that mount? > > > > ARC0421I BACKUP VOLUME 015010 IS NOW MARKED FULL > > > > Just probing questions, because when I was a HSM admin ages ago, I got > > many gray hairs about those mounts... > > > > It is one of those things for which an autoreply is not going to work > > always in a 'lights-out 24/7' environment. > > > > Good luck! You will need all the help you are deserving. I hope you > > can get a good solution for this PITA. > > > > Groete / Greetings > > Elardus Engelbrecht > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
